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Frequently Asked Questions

Q: Does sealing my pavers or stone prevent the growth of algae? - Tile Cleaners

• A: Sealing alters the properties of the pavers or stone but does not modify the surrounding environment. If your backyard is damp and shady, the sealing product cannot change those conditions. However, sealing reduces the porosity of the pavers or stone, thereby inhibiting the growth of algae and making cleaning easier. In most situations, it is advisable to consider sealing as a beneficial option.

Other FAQs :

• Q: Why did the tile supplier recommend sealing my porcelain tiles while the tiler advised against it?
• A: Porcelain tiles can be a source of confusion in the market, and many resources have been dedicated to clarifying the various aspects involved. It is important to note that the more inquiries you make, the more perplexed you may become. As a general guideline, textured and honed porcelain tiles typically do not require sealing, while polished porcelain tiles often benefit from it. This may seem counterintuitive, as the polishing process creates tiny pores that are prone to staining. Applying a high-quality penetrating sealer can effectively fill these pores and provide reliable stain protection. On the other hand, textured porcelain tiles usually require thorough cleaning due to their rough surface. If you find yourself uncertain, conducting a stain test can be helpful. Obtain a sample stone or an off-cut and attempt to stain it using substances commonly found in that particular area. If staining occurs, it indicates a potential benefit to having the porcelain tiles sealed.
• Q: Does sealing my stone make it maintenance-free or eliminate the need for regular stone maintenance?
• A: While nothing can be completely maintenance-free, sealing your stone surface can make it easier to clean and more resistant to staining. The sealing process creates a protective barrier that allows contaminants to sit on the surface for a longer time, giving you more opportunity to clean them up before they cause staining. Unsealed stone surfaces are more susceptible to immediate staining. It's important to understand that no stone sealing product can make a porous surface completely stain-proof, but it can significantly enhance its stain resistance. Additionally, using appropriate stone cleaning products plays a crucial role in maintaining the longevity and appearance of your stone.
• Q: Can you assist in removing a stain from my stone floor?
• A: If the stain is relatively new and hasn't deeply set into the stone, there is a good chance that we can remove it. However, we cannot provide a guarantee of complete stain removal; our assurance lies in cleaning the stain to the best possible condition. The effectiveness of stain removal also depends on whether the stone tiles have been previously sealed or not. Certain stains may penetrate the natural stone and settle below the surface, making them difficult to clean. To prevent future staining, it is essential to have us perform the process of stripping, cleaning, and sealing your stone floor. This comprehensive treatment ensures that your stone floors are protected against potential stains.
• Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
• A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
• Q: What types of tiles can be cleaned by tile cleaners?
• A: Tile cleaners are equipped to clean a wide range of tiles, both indoors and outdoors. They can effectively clean various surfaces such as stone pavers, liquid stone, ceramic tiles, natural stone tiles, clay and concrete pavers, pool mosaics, porcelain or ceramic floor tiles, bathroom stone tiles, and natural stone floors and walls. Regardless of the specific type of tile you have, tile cleaners are capable of catering to your cleaning needs

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