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Frequently Asked Questions

Other FAQs :

• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: Can Tile Cleaning remove efflorescence buildup from slate tiles?
• A: Yes, Tile Cleaning is able to remove efflorescence buildup from slate tiles. Efflorescence, which is the accumulation of salts, can be effectively eliminated using efflorescence removers and other specialized cleaning techniques. It is worth noting that efflorescence is commonly caused by issues such as water leakage behind the slate tiles or through damaged grout lines. While the efflorescence can be removed, it is crucial to address and resolve the underlying cause to prevent its recurrence. By tackling both the efflorescence buildup and addressing the root cause, Tile Cleaners® can help restore the appearance and integrity of your slate tiles.
• Q: What steps should I take to prepare my slate floors for cleaning?
• A: To prepare your slate floors for cleaning, it is recommended to move all furniture and items off the floor. This allows the cleaning process to be carried out efficiently and effectively. By removing furniture and items from the slate floor, you create a clear space for the cleaning team to work on, ensuring that the entire surface can be properly cleaned. This preparation step helps to facilitate the cleaning process and ensures that your slate floors receive the attention they need.
• Q: What is the pricing structure for slate restoration services provided by Tile Cleaning?
• A: When it comes to slate restoration services, Tile Cleaning follows a pricing structure based on the square meterage of each separate room. You can find a price list on the Tile Cleaning website for your reference. Additionally, you can reach out to Tile Cleaning at 1300 771 201 to obtain a free estimate. Prior to commencing the work, Tile Cleaning will measure each room individually, discuss the scope of the work to be carried out, and confirm all costs with you. This ensures transparency and allows you to have a clear understanding of the pricing involved before any restoration work begins.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.

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FAQs » Tile and Grout Cleaning » Cleaning Slate Tiles

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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