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Frequently Asked Questions

Other FAQs :

• Q: Does sealing concrete surfaces help prevent efflorescence?
• A: Efflorescence can occur on concrete and other porous surfaces when water in the concrete brings salts to the surface as it evaporates. This process leaves behind a whitish coating that can mar the finish of the concrete. Sealing the concrete with a high-quality, water-resistant sealer can help mitigate efflorescence to some extent. However, it is important to address the underlying issue causing the water penetration, such as a water pipe leak or damaged grout, in order to fully prevent efflorescence. By sealing the concrete and resolving any sources of water infiltration, you can minimize the occurrence of efflorescence and help maintain the aesthetic integrity of your concrete surfaces.
• Q: What maintenance steps can I take to preserve the appearance of my concrete surfaces and keep them looking new?
• A: To maintain the fresh and new appearance of your concrete surfaces, Tile Cleaners® recommends regular cleaning using a mild detergent. This weekly cleaning routine helps remove dirt and grime from the concrete surface, keeping it looking clean and well-maintained. It is important to note that strong detergents with high acidity or alkalinity can potentially affect the sealer applied to the concrete. Therefore, it is strongly advised to use mild detergents and pH-neutral substances when cleaning the surfaces. By following these maintenance guidelines, you can effectively preserve the pristine condition of your concrete and ensure its long-lasting beauty.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What is the estimated time required to polish concrete?
• A: The duration required to complete concrete polishing varies depending on the size of the area. For larger projects, such as expansive floors, it may take up to three days to complete the polishing process. On the other hand, polishing a smaller surface like a bench-top can typically be finished within half a day. Professional services like Tile Cleaners® strive to minimize disruptions by aiming to complete the work within the same day, ensuring your home or business experiences as little interruption as possible.
• Q: What can I expect in terms of mess during the stripping and sealing process of terracotta tiles, and is there a risk of damaging walls or skirting boards?
• A: At Tile Cleaning, we take great care to minimize mess during the stripping and sealing process of terracotta tiles. Our approach involves using high-quality, non-solvent-based stripping and sealing products, which are designed to ensure a clean and tidy process. These products are specifically selected to minimize the risk of damaging your floors, walls, or skirting boards. Our team of technicians is trained to handle the process with utmost care, ensuring that your surfaces are protected throughout. In most cases, non-solvent-based strippers and techniques are used, which effectively achieve excellent results without causing any harm. However, in rare circumstances where solvent-based strippers are necessary, additional precautions may be taken. This could involve temporarily vacating the premises for up to 48 hours to ensure safety and provide optimal protection. Rest assured that our experienced technicians will take all necessary measures to maintain a clean and damage-free environment during the stripping and sealing process.

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FAQs » Tile and Grout Cleaning » Cleaning Concrete Tiles

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