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Frequently Asked Questions

Other FAQs :

• Q: What preparations should be made prior to cleaning terracotta surfaces?
• A: To prepare for the cleaning of terracotta surfaces, it is important to clear the floor of any furniture or objects. This will ensure that the area is ready for the cleaning process upon the arrival of our team.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What is the suggested approach for measuring the dimensions of a terracotta area?
• A: When measuring a terracotta area, it is recommended to measure each section individually. The simplest approach is to multiply the width of the area by its length. For example, if a room has dimensions of 3 meters in length and 2 meters in width, the total area can be determined by multiplying 3 by 2, resulting in 6 square meters.
• Q: What are the indicators that suggest my terracotta floors require sealing?
• A: Determining the need to seal your terracotta floors can be based on a few key indicators. Firstly, if your terracotta floors start to look dull or lose their shine, even after regular cleaning, it may be a sign that they need to be stripped, cleaned, and resealed. Additionally, if you notice that your terracotta tiles are becoming prone to staining easily, it is likely that the previous sealer has worn off, and immediate resealing is necessary to prevent permanent staining. Monitoring these visual cues and taking timely action can help maintain the quality and appearance of your terracotta floors.
• Q: What type of sealer is used and does it have an impact on the texture of terracotta tiles?
• A: Our sealing products primarily consist of water-based formulas. We avoid using solvent-based sealers except in specific situations where no alternative is available. It's important to note that the sealer we apply will not alter the texture of your terracotta tiles in any manner. Its purpose is to provide protection against staining and to preserve the desired lustrous finish you desire for your terracotta surfaces.

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