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Testimonials

I noticed that some of the tiles in my bathroom walls were loose and the grout was coming off. I am a very busy so kept on postponing calling someone to fix it. One day I got home and the loose tiles were lying broken on the floor. Can you imagine my frustration? I rang my brother in panic and he gave me Tile Cleaners' contact details. I rang them straight away. The guys told me I needed a tiler and professional regrouting work done so I thought it would take ages to fix my problem. However they organized the work very well. I had my tiles fixed on Friday night the same week and the entire bathroom regrouted on Saturday. Thank you some much for your quick help; it was such a relief.

Kerry McMyre, Mosman, NSW

I just got new tiles laid in my house that were very expensive. I needed to get them sealed but couldn't afford to pay much for it. On the other hand I didn't want to go for a company offering cheap and unreliably services. My boss recommended Tile Cleaners, saying that the company's prices were reasonable and that they offered quality service when he used them. I contacted them and ended up doing a booking with them. It is very pleasant to know that there are companies out there who actually care about providing very high quality services for affordable prices. I gave your contacts to my sister. Thank you for the job you did

Robert Williams, Norman Park, QLD

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

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Frequently Asked Questions

natural stone napoli aged stairs top landing

Other FAQs :

  • Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
  • A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
    • Q: Does sealing my stone make it maintenance-free or eliminate the need for regular stone maintenance?
    • A: While nothing can be completely maintenance-free, sealing your stone surface can make it easier to clean and more resistant to staining. The sealing process creates a protective barrier that allows contaminants to sit on the surface for a longer time, giving you more opportunity to clean them up before they cause staining. Unsealed stone surfaces are more susceptible to immediate staining. It's important to understand that no stone sealing product can make a porous surface completely stain-proof, but it can significantly enhance its stain resistance. Additionally, using appropriate stone cleaning products plays a crucial role in maintaining the longevity and appearance of your stone.
      • Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
      • A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
        • Q: What measures can I take to maintain the fresh appearance of my stone tiles?
        • A: To maintain the fresh appearance of your stone tiles and grout, Tile Cleaners® suggests a weekly cleaning routine using a damp microfiber cloth and a mild detergent. This helps remove dirt and grime from the tiled surface. It's important to avoid using strong detergents that may affect the sealer. Instead, opt for mild detergents and pH-neutral substances. For optimal protection against staining, our top recommendation is to have your stone tiles sealed with one of our highest quality sealers. Sealing provides the best safeguard for your stone tiles.
          • Q: Can you assist in removing a stain from my stone floor?
          • A: If the stain is relatively new and hasn't deeply set into the stone, there is a good chance that we can remove it. However, we cannot provide a guarantee of complete stain removal; our assurance lies in cleaning the stain to the best possible condition. The effectiveness of stain removal also depends on whether the stone tiles have been previously sealed or not. Certain stains may penetrate the natural stone and settle below the surface, making them difficult to clean. To prevent future staining, it is essential to have us perform the process of stripping, cleaning, and sealing your stone floor. This comprehensive treatment ensures that your stone floors are protected against potential stains.

          For More Questions

          FAQs » Stone Cleaning


Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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