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Frequently Asked Questions

Other FAQs :

• Q: Why should I seal my stone surface and when?
• A: Natural surfaces are subject to deterioration and degradation of appearance through traffic, UV rays, moisture, rain, chemicals, and other impurities such as oil, gas, grease, acids and salt. This can easily result in common problems such as cracking, pitting, scaling, spalling, delamination, dusting, discolouration, efflorescence, salt damage, etc. Sealing offers excellent maintenance benefits when quality products are used such as Australia's Deepshield™ deep impregnating sealers. Sealing a stone surface will provide effective protection against permanent damage but spills should still be cleaned up as quickly as possible.
• Q: How often should I re-seal?
• A: It depends on the type of sealer used and the amount of foot traffic the surface is exposed to. Australia's Deepshield® range of deep impregnating water based sealer's offer long term benefits with Deepshield Gold® lasting up to 15 years. Topical sealer's have a life expectancy of around 3 years. If you have a high amount of foot traffic or perhaps severe weather conditions(for outdoor tiles) you may experience a shorter lifetime. Sealing your floors can also depend on the surfaces condition. Once they start showing patchy areas and begin staining easily then you should have them resealed. A natural stone floor can keep its natural finish for a lifetime if looked after properly. To ensure that this is true make sure you use the correct products for your natural stone floor. Give us a call and we can assist you with all your enquiries.
• Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
• Q: Can Tile Cleaners restore my floors to their original, like-new appearance?
• A: If your grout (and stone, if applicable) have not been sealed before, it is possible that certain stains, especially in high-traffic areas, may be permanent. However, if your grout (and stone, if applicable) have been previously sealed, the sealing should have prevented the penetration of dirt and other contaminants, resulting in an excellent outcome after cleaning.
• Q: Which specific products are utilized in the provided services?
• A: In our services, Tile Cleaners® exclusively employs high-quality cleaners and sealers sourced from reputable industry suppliers. These products are carefully chosen to ensure their suitability and effectiveness for the specific task at hand. We prioritize using premium products to deliver optimal results in our cleaning and sealing services.

For More Questions

FAQs » Stone Cleaning

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