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Frequently Asked Questions

Q: How often should I re-seal? - Stone Cleaning | Stone Cleaning

• A: It depends on the type of sealer used and the amount of foot traffic the surface is exposed to. Australia's Deepshield® range of deep impregnating water based sealer's offer long term benefits with Deepshield Gold® lasting up to 15 years. Topical sealer's have a life expectancy of around 3 years. If you have a high amount of foot traffic or perhaps severe weather conditions(for outdoor tiles) you may experience a shorter lifetime. Sealing your floors can also depend on the surfaces condition. Once they start showing patchy areas and begin staining easily then you should have them resealed. A natural stone floor can keep its natural finish for a lifetime if looked after properly. To ensure that this is true make sure you use the correct products for your natural stone floor. Give us a call and we can assist you with all your enquiries.

Other FAQs :

• Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
• Q: Which specific products are utilized in the provided services?
• A: In our services, Tile Cleaners® exclusively employs high-quality cleaners and sealers sourced from reputable industry suppliers. These products are carefully chosen to ensure their suitability and effectiveness for the specific task at hand. We prioritize using premium products to deliver optimal results in our cleaning and sealing services.
• Q: Does sealing my stone make it maintenance-free or eliminate the need for regular stone maintenance?
• A: While nothing can be completely maintenance-free, sealing your stone surface can make it easier to clean and more resistant to staining. The sealing process creates a protective barrier that allows contaminants to sit on the surface for a longer time, giving you more opportunity to clean them up before they cause staining. Unsealed stone surfaces are more susceptible to immediate staining. It's important to understand that no stone sealing product can make a porous surface completely stain-proof, but it can significantly enhance its stain resistance. Additionally, using appropriate stone cleaning products plays a crucial role in maintaining the longevity and appearance of your stone.
• Q: What measures can I take to maintain the fresh appearance of my stone tiles?
• A: To maintain the fresh appearance of your stone tiles and grout, Tile Cleaners® suggests a weekly cleaning routine using a damp microfiber cloth and a mild detergent. This helps remove dirt and grime from the tiled surface. It's important to avoid using strong detergents that may affect the sealer. Instead, opt for mild detergents and pH-neutral substances. For optimal protection against staining, our top recommendation is to have your stone tiles sealed with one of our highest quality sealers. Sealing provides the best safeguard for your stone tiles.
• Q: Can you assist in removing a stain from my stone floor?
• A: If the stain is relatively new and hasn't deeply set into the stone, there is a good chance that we can remove it. However, we cannot provide a guarantee of complete stain removal; our assurance lies in cleaning the stain to the best possible condition. The effectiveness of stain removal also depends on whether the stone tiles have been previously sealed or not. Certain stains may penetrate the natural stone and settle below the surface, making them difficult to clean. To prevent future staining, it is essential to have us perform the process of stripping, cleaning, and sealing your stone floor. This comprehensive treatment ensures that your stone floors are protected against potential stains.

For More Questions

FAQs » Stone Cleaning

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