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Frequently Asked Questions

Q: Do the products used by Tile Cleaning contain any toxic ingredients? - Stone Cleaning

• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.

Other FAQs :

• Q: Why did the tile supplier recommend sealing my porcelain tiles while the tiler advised against it?
• A: Porcelain tiles can be a source of confusion in the market, and many resources have been dedicated to clarifying the various aspects involved. It is important to note that the more inquiries you make, the more perplexed you may become. As a general guideline, textured and honed porcelain tiles typically do not require sealing, while polished porcelain tiles often benefit from it. This may seem counterintuitive, as the polishing process creates tiny pores that are prone to staining. Applying a high-quality penetrating sealer can effectively fill these pores and provide reliable stain protection. On the other hand, textured porcelain tiles usually require thorough cleaning due to their rough surface. If you find yourself uncertain, conducting a stain test can be helpful. Obtain a sample stone or an off-cut and attempt to stain it using substances commonly found in that particular area. If staining occurs, it indicates a potential benefit to having the porcelain tiles sealed.
• Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
• Q: How will the charges for cleaning my stone tiles be determined?
• A: Our pricing for cleaning stone tiles is based on a per square meter rate for each individual room. To provide transparency, we have a detailed price list available on our website for you to review. To ensure a smooth and efficient process, we kindly request that you measure each room individually before our arrival. This helps facilitate a fast and straightforward billing process at the end of the service, benefiting both parties involved.
• Q: What type of guarantee is offered with tile sealing services?
• A: Tile sealing services typically do not come with guarantees. The lifespan of our Impregnating Water Based Sealers is approximately up to 10 years, depending on various factors such as the quality of the stone, traffic levels, and maintenance practices. It is essential to note that sealing does not create an impenetrable barrier, but rather provides a timeframe to address spills. While an unsealed floor can stain immediately, a sealed floor is resistant to staining and allows for a reaction time of 4-5 hours. A penetrating sealer is applied just below the surface of the stone, preventing spills from penetrating and staining the stone. However, it is unable to prevent acid-based spills (like red wine, vinegar, urine, fruit juice, etc.) from causing etching or burning on the stone surface, leading to a dull or frosty appearance. It is crucial to promptly clean up spills of this nature to prevent permanent damage to the stone surface.
• Q: What types of tiles can be cleaned by tile cleaners?
• A: Tile cleaners are equipped to clean a wide range of tiles, both indoors and outdoors. They can effectively clean various surfaces such as stone pavers, liquid stone, ceramic tiles, natural stone tiles, clay and concrete pavers, pool mosaics, porcelain or ceramic floor tiles, bathroom stone tiles, and natural stone floors and walls. Regardless of the specific type of tile you have, tile cleaners are capable of catering to your cleaning needs

For More Questions

FAQs » Stone Cleaning

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