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Frequently Asked Questions

Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor? - Slate | Tile and Grout Cleaning

• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

Other FAQs :

• Q: What steps can I take to maintain the appearance and keep my slate tiles looking new?
• A: To maintain the appearance and keep your slate tiles looking new, Tile Cleaners® suggests cleaning them on a weekly basis using a mild detergent. This regular cleaning routine helps remove dirt and grime from the surface of the slate. It is important to avoid using strong detergents that contain strong acids or alkalis as they can potentially affect the sealer. Instead, opt for mild detergents and pH-neutral substances, which are highly recommended for cleaning slate tiles and preserving the integrity of the sealer. By following these guidelines, you can help ensure that your slate tiles retain their fresh and attractive appearance over time.
• Q: What specific steps and procedures can I expect when Tile Cleaners® arrive to reseal my slate floors?
• A: When Tile Cleaning arrive to reseal your slate floors, you can expect a professional team that will guide you through the entire process, ensuring transparency and clarity. The process begins with the removal of any previous sealer, if applied, followed by a thorough cleaning and neutralization of the slate to eliminate dust, residue, and any other substances that could impact the new sealer's effectiveness. Once the slate floor is dry, a new sealer will be carefully applied and allowed to set. This resealing process will not only rejuvenate the appearance of your slate floor, making it look new again, but it will also provide protection and make maintenance easier in the long run. Rest assured that Tile Cleaning follows a systematic approach to deliver quality results and ensure your satisfaction.
• Q: What measures are taken during the stripping, cleaning, and sealing process to minimize mess and prevent damage to walls or skirting boards?
• A: Tile Cleaning prioritizes the use of high-quality non-solvent based stripping and sealing products during their process. These products are designed to be clean and not cause any damage to your slate tiles or other surfaces in your home. The advanced non-solvent based strippers and techniques utilized by Tile Cleaning are highly effective. In certain specific situations, where necessary, Tile Cleaning technicians may apply solvent-based strippers. However, this process would require you to vacate the premises for up to 48 hours to ensure the highest level of safety and protection for everyone involved. Rest assured that Tile Cleaning takes precautions to minimize mess and prevent any damage to your walls or skirting boards during the stripping, cleaning, and sealing process.
• Q: What is the pricing structure for slate restoration services provided by Tile Cleaning?
• A: When it comes to slate restoration services, Tile Cleaning follows a pricing structure based on the square meterage of each separate room. You can find a price list on the Tile Cleaning website for your reference. Additionally, you can reach out to Tile Cleaning at 1300 771 201 to obtain a free estimate. Prior to commencing the work, Tile Cleaning will measure each room individually, discuss the scope of the work to be carried out, and confirm all costs with you. This ensures transparency and allows you to have a clear understanding of the pricing involved before any restoration work begins.
• Q: What is the recommended frequency for sealing slate floors?
• A: The frequency of sealing slate floors depends on several factors such as the type of sealer used and the amount of foot traffic the tiles are subjected to. Australia's Deepshield™ range of deep impregnating water-based sealers, for example, offers long-term benefits, with Deepshield™ Gold having a potential lifespan of up to 15 years. On the other hand, topical sealers typically last around 3 years. However, the actual lifespan can vary based on factors like high foot traffic or severe weather conditions for outdoor tiles. It's important to assess the condition of your slate tiles as well. If you notice patchy areas or they are staining easily, it may indicate the need for resealing. For specific inquiries and assistance, feel free to contact us, and our team will be happy to help.

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FAQs » Slate » Tile and Grout Cleaning

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