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Testimonials

I noticed that some of the tiles in my bathroom walls were loose and the grout was coming off. I am a very busy so kept on postponing calling someone to fix it. One day I got home and the loose tiles were lying broken on the floor. Can you imagine my frustration? I rang my brother in panic and he gave me Tile Cleaners' contact details. I rang them straight away. The guys told me I needed a tiler and professional regrouting work done so I thought it would take ages to fix my problem. However they organized the work very well. I had my tiles fixed on Friday night the same week and the entire bathroom regrouted on Saturday. Thank you some much for your quick help; it was such a relief.

Kerry McMyre, Mosman, NSW

We got our tiles more than 25 years ago. We were told that we had a solvent sealer on our tiles, which apparently most companies wouldn't be able to strip off. However we rang a couple of places to check them out. No luck. A friend of mine recommended Tile Cleaners. We rang the guys and they agreed to have a look the next day. We decided to go ahead with the job after getting a satisfactory quote. Tile Cleaners team stripped and resealed our old tiles. We are very grateful for your help guys. Thank you again.

Olivia and Andrew Clark, Hornsby, NSW

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

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Frequently Asked Questions | Slate

Slate

Cleaning Slate Tiles


When your slate surfaces start to lose their natural luster and appear dull or matte, even after regular cleaning, it's a clear sign that they are due for cleaning, stripping, and resealing. Additionally, if you notice that your slate tiles are becoming more prone to staining, it's a strong indication that the previous sealer has worn off and immediate resealing is necessary to prevent permanent staining. By addressing these signs promptly, you can maintain the beauty and longevity of your slate floors.

Yes, the slate tile cleaning services provided by Tile Cleaners® are safe. They utilize high-quality water-based products and state-of-the-art cleaning machinery to ensure the best cleaning solution without causing any harm to your slate tiles. Since stone tiles, including slate, are porous and require special care, it is essential to use the appropriate products and equipment to achieve optimal results without compromising the integrity of the tiles. Tile Cleaners® takes pride in their ability to cater to the specific needs of each tile variety, including slate, ensuring a safe and effective cleaning process.

Tile Cleaning prioritizes the use of high-quality non-solvent based stripping and sealing products during their process. These products are designed to be clean and not cause any damage to your slate tiles or other surfaces in your home. The advanced non-solvent based strippers and techniques utilized by Tile Cleaning are highly effective. In certain specific situations, where necessary, Tile Cleaning technicians may apply solvent-based strippers. However, this process would require you to vacate the premises for up to 48 hours to ensure the highest level of safety and protection for everyone involved. Rest assured that Tile Cleaning takes precautions to minimize mess and prevent any damage to your walls or skirting boards during the stripping, cleaning, and sealing process.

Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.

When Tile Cleaning arrive to reseal your slate floors, you can expect a professional team that will guide you through the entire process, ensuring transparency and clarity. The process begins with the removal of any previous sealer, if applied, followed by a thorough cleaning and neutralization of the slate to eliminate dust, residue, and any other substances that could impact the new sealer's effectiveness. Once the slate floor is dry, a new sealer will be carefully applied and allowed to set. This resealing process will not only rejuvenate the appearance of your slate floor, making it look new again, but it will also provide protection and make maintenance easier in the long run. Rest assured that Tile Cleaning follows a systematic approach to deliver quality results and ensure your satisfaction.

To maintain the appearance and keep your slate tiles looking new, Tile Cleaners® suggests cleaning them on a weekly basis using a mild detergent. This regular cleaning routine helps remove dirt and grime from the surface of the slate. It is important to avoid using strong detergents that contain strong acids or alkalis as they can potentially affect the sealer. Instead, opt for mild detergents and pH-neutral substances, which are highly recommended for cleaning slate tiles and preserving the integrity of the sealer. By following these guidelines, you can help ensure that your slate tiles retain their fresh and attractive appearance over time.

When it comes to slate restoration services, Tile Cleaning follows a pricing structure based on the square meterage of each separate room. You can find a price list on the Tile Cleaning website for your reference. Additionally, you can reach out to Tile Cleaning at 1300 771 201 to obtain a free estimate. Prior to commencing the work, Tile Cleaning will measure each room individually, discuss the scope of the work to be carried out, and confirm all costs with you. This ensures transparency and allows you to have a clear understanding of the pricing involved before any restoration work begins.

To measure the size of a slate area, it is recommended to measure each room individually. Begin by measuring the width and length of the room. Multiply the width by the length to calculate the total square meterage. For example, if a room is 3 meters long and 2 meters wide, the calculation would be 3 meters * 2 meters = 6 square meters in total. By measuring each room separately and using the width * length method, you can accurately determine the size of the slate area you wish to assess or have restored.

Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

To prepare your slate floors for cleaning, it is recommended to move all furniture and items off the floor. This allows the cleaning process to be carried out efficiently and effectively. By removing furniture and items from the slate floor, you create a clear space for the cleaning team to work on, ensuring that the entire surface can be properly cleaned. This preparation step helps to facilitate the cleaning process and ensures that your slate floors receive the attention they need.

The frequency of sealing slate floors depends on several factors such as the type of sealer used and the amount of foot traffic the tiles are subjected to. Australia's Deepshield™ range of deep impregnating water-based sealers, for example, offers long-term benefits, with Deepshield™ Gold having a potential lifespan of up to 15 years. On the other hand, topical sealers typically last around 3 years. However, the actual lifespan can vary based on factors like high foot traffic or severe weather conditions for outdoor tiles. It's important to assess the condition of your slate tiles as well. If you notice patchy areas or they are staining easily, it may indicate the need for resealing. For specific inquiries and assistance, feel free to contact us, and our team will be happy to help.

If slate floors are not sealed, they can be susceptible to damage. Any spills that contain oil or harsh substances have the potential to penetrate the pores of the slate tiles, resulting in permanent stains that cannot be easily removed using regular domestic cleaning methods. To preserve the natural look and feel of your slate tiles, and to safeguard them against permanent staining and accidental damage, it is highly recommended to seal them. Sealing the slate floors not only helps them maintain their pristine appearance for a longer period but also makes them easier to maintain and clean, providing convenience and peace of mind.

The ideal time to seal slate floors is right after installation to provide immediate protection against accidental staining or damage. As for determining if your slate floors currently require sealing, keep an eye out for patchy areas on the floor where the sealant may have worn off. Additionally, if you notice that your slate tiles are staining more easily than before, it is a clear indication that the existing sealant has deteriorated and resealing is necessary. Monitoring the condition of your slate tiles and being attentive to any changes in their appearance and stain resistance will help you determine when it is time to seal them.

Yes, Tile Cleaning is able to remove efflorescence buildup from slate tiles. Efflorescence, which is the accumulation of salts, can be effectively eliminated using efflorescence removers and other specialized cleaning techniques. It is worth noting that efflorescence is commonly caused by issues such as water leakage behind the slate tiles or through damaged grout lines. While the efflorescence can be removed, it is crucial to address and resolve the underlying cause to prevent its recurrence. By tackling both the efflorescence buildup and addressing the root cause, Tile Cleaners® can help restore the appearance and integrity of your slate tiles.

Sealing Slate Tiles


When we talk about a "slate sealer," we are referring to a type of liquid or carrier that contains a resin. This sealer is specifically designed to be applied to porous surfaces, whether they are natural stone or man-made materials. The primary purpose of using a slate sealer is to prevent staining caused by water and/or oil-based substances. By applying the sealer, you can safeguard your slate surfaces from absorbing and retaining these staining materials. Additionally, using a slate sealer can also enhance the effectiveness of your cleaning efforts, ensuring that you achieve better results when maintaining and cleaning your slate surfaces.

Having your slate tiles sealed is of utmost importance. Unlike polishes, sealers are specifically formulated to prevent liquids and dirt particles from penetrating the natural stone. It is highly recommended to seal all slate tiles right after they are installed. This initial seal, when applied with a high-quality sealer, can provide protection for up to 15 years. To ensure the longevity and durability of your slate floors, it is essential to contact us promptly after the installation so that we can apply the necessary sealant and safeguard them against any accidental permanent damage.

When it comes to sealing slate around swimming pools, our top recommendation is our high-quality Impregnating Penetrating Water Based Sealer. This particular sealer is designed to provide comprehensive protection to your slate, penetrating deep into the stone for maximum effectiveness. One notable advantage of this sealer is its ability to eliminate the slipperiness that can be associated with other sealers used on slate surfaces. By choosing our Impregnating Penetrating Water Based Sealer, you can ensure that your slate around the pool area is well-protected and maintains its desired level of traction.

How can I determine if my slate floors need sealing? Tile Cleaners® suggests conducting a simple "water test" to assess the need for sealing. To perform the test, place a few drops of water on the slate surface and allow it to sit for approximately 10 to 30 minutes. Afterward, wipe the water dry. If the stone does not darken, it indicates that your slate is adequately sealed and does not require further sealing. However, if the water droplets cause the slate to darken, it signifies that the water was able to penetrate the stone, indicating the need for sealing to protect the surface.

When it comes to our sealing process, we exclusively utilize water-based sealing products. Solvent-based sealers are only utilized in specific circumstances when no other option is available. Rest assured that the sealer we apply will not have any impact on the texture of your slate tiles. It is designed to preserve the natural texture and appearance of the slate while providing effective protection against staining. By using our sealer, you can maintain the desired lustrous and natural finish of your slate tiles while ensuring they are shielded from potential stains.

Absolutely, we provide color enhancing services specifically designed for travertine. The color enhancement process involves the application of a specialized compound that enriches and intensifies the natural appearance of the travertine. By applying the color enhancer, the tiles' tones and hues are deepened, bringing out the inherent beauty of the travertine material. This treatment imparts a subtle wet or low sheen finish, enhancing the overall visual appeal of your travertine surfaces. Our color enhancing services are aimed at highlighting the unique characteristics and enhancing the aesthetics of your travertine.

When it comes to the color enhancer provided by Tile Cleaners®, rest assured that it will not have any impact on the texture of your slate floors. The application of the color enhancer is designed specifically to enhance the color of your surfaces, bringing out the natural beauty of your slate. You can expect the texture of your slate floors to remain unaffected while experiencing the enhanced color and intensified aesthetic appeal that the color enhancer provides.

What should you expect during the process of resealing your slate floors? Our professional team will provide a detailed overview of each step involved. Firstly, if there is any existing sealer, it will be stripped off. Next, the slate will undergo a comprehensive cleaning and neutralization process to ensure the removal of dust, residues, and any other substances that may interfere with the new sealer's effectiveness. Once the slate floor is dry, a fresh layer of sealer will be applied and allowed to set. This resealing process not only revitalizes the appearance of your slate floors, making them look new again, but also provides protection. As a result, your slate floors will be easier to maintain in the long run.

The duration required to reseal your slate floors can vary depending on the size of the area being sealed. Typically, most jobs can be completed within 4 to 8 hours. Our aim is to efficiently carry out both the cleaning and resealing processes on the same day, whenever feasible. This approach ensures that you won't have to deal with multiple appointments, streamlining the overall experience for your convenience.

Following the application of the sealer, you can anticipate that the slate tiles will be touch dry within approximately 4 hours. However, it is essential to allow a full 24 hours for the sealer to completely cure. This is the recommended timeframe for ensuring optimal effectiveness. During this curing period, it is important to refrain from placing any heavy or hard objects, including furniture, on the tiles and grout. It is advisable to wait at least 24 hours before moving or placing any items back onto the treated surface to avoid compromising the sealer's integrity.

The lifespan of a sealer before reapplication is influenced by the type of sealer used. Topical sealers typically provide protection for approximately 3 years before requiring reapplication. In contrast, impregnating sealers are more durable and can last up to 15 years or even a lifetime when applied to vertical surfaces. However, areas with high foot traffic or frequent use may necessitate more frequent inspections and resealing to ensure ongoing protection. Conducting a water absorption test can help assess the porosity of the surface and aid in selecting a sealer with longer-lasting durability. It is advisable to refer to the guidelines provided by the manufacturer and consult professionals to determine the specific reapplication schedule suitable for your tiles and grout.

When it comes to the slipperiness of slate floors, the application of Deepshield™ Impregnating Penetrating Sealer does not have any impact. This is because the sealer penetrates the top layer of the slate, leaving the surface unaffected in terms of slipperiness. However, it should be noted that using a topical sealer on slate floors may result in increased slipperiness when the surface is wet. To maintain both the appearance and slip resistance of your slate floors, it is advisable to seal them with a high-quality, invisible, and fully breathable impregnating sealer. By choosing this type of sealer, you can prevent moisture from being trapped within the stone, ensuring the longevity and safety of your slate floors.

Acid etching refers to the corrosive damage caused to slate tiles by acidic substances, which can easily eat away or corrode the surface. Protecting slate against acid attack can be challenging due to its difficulty in sealing against such damage. To safeguard your slate tiles from acid etching, it is essential to promptly seal them and clean up any spills immediately. Given the high porosity of stone-based tiles like slate, sealing becomes crucial to provide protection against future acid attacks and liquid spillage. By adopting these measures, you can effectively minimize the risk of acid etching and preserve the integrity and appearance of your slate tiles.

When it comes to concealing scratches and etches on slate floors, the application of Tile Cleaners® color enhancing sealer can be beneficial. While we cannot guarantee that the scratches will completely disappear and return the slate to its original condition, our Deepshield™ Penetrating Color Enhancing Sealer can darken the slate tiles by up to 20%. This darkening effect can help camouflage the appearance of scratches and etches, ultimately restoring the natural and fresh look of your slate floors.

To maintain the new and pristine appearance of your sealed slate tiles, it is advisable to follow a few important steps. Tile Cleaners® suggests cleaning the tiles and grout on a weekly basis using a mild detergent. This gentle cleaning solution will effectively remove any accumulated dirt or grime from the slate surface. It is crucial to avoid using strong detergents that are either highly acidic or alkaline, as they can potentially affect the sealer. Instead, opt for mild detergents and pH-neutral substances, as they are highly recommended for maintaining the integrity of the sealer. Furthermore, the best course of action to protect your slate tiles is to seal them with one of our highest quality sealers. This sealing process provides optimal protection against staining and enhances the longevity of your slate tiles' pristine appearance.

Tile Cleaners® utilizes a per square meter pricing model for the sealing of each distinct slate room. You can find a detailed price list on the Tile Cleaners® website for your reference. Prior to commencing the work, our team will conduct measurements for each room individually. We will then confirm the scope of the work to be carried out and provide you with a comprehensive cost breakdown, ensuring transparency and clarity regarding all expenses involved.

To accurately measure the area of slate that requires sealing, we suggest measuring each slate area separately. The most straightforward method is to multiply the width by the length of each area. For instance, if a room measures 3 meters in length and 2 meters in width, the total area would be calculated as 3 X 2 = 6m². By measuring each slate area individually using this method, you can determine the precise measurement needed for the sealing service.

Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

To properly prepare your slate floors before the sealing process, it is important to remove all furniture and items from the surface. By clearing the slate floors of any furniture or objects, you ensure that the area is ready and accessible for the sealing professionals when they arrive.

Stripping & Sealing Slate Floors


The process of stripping a floor is to ensure that all necessary old and worn sealer is removed; once removed your slate tiles can be resealed.

You will know it's time to have your slate floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your slate tiles are staining easily, it's a good indication that your previous sealer is wearing off and your slate floors will need to be resealed immediately to prevent permanent staining.

Yes, the slate tile cleaning services provided by Tile Cleaners® are safe. They utilize high-quality water-based products and state-of-the-art cleaning machinery to ensure the best cleaning solution without causing any harm to your slate tiles. Since stone tiles, including slate, are porous and require special care, it is essential to use the appropriate products and equipment to achieve optimal results without compromising the integrity of the tiles. Tile Cleaners® takes pride in their ability to cater to the specific needs of each tile variety, including slate, ensuring a safe and effective cleaning process.

When it comes to the stripping process of your granite tiles, Tile Cleaning prioritizes the use of high-quality non-solvent-based stripping and sealing products. These products are specifically designed to minimize mess and ensure the protection of your granite tiles and other surfaces in your home. With our current non-solvent-based strippers and techniques, there is no significant risk of damaging your walls or skirting boards. In rare cases, where solvent-based strippers may be required, we take extensive safety precautions and ensure that you are properly informed. If such circumstances arise, you may be required to vacate the premises for up to 48 hours to ensure your safety. Rest assured, we prioritize cleanliness and take every measure to safeguard your walls, skirting boards, and other areas of your home throughout the stripping process.

Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.

If you want your slate floors to be their cleanest and looking their very best you need to have a professional remove as much of the old sealer as possible. Once this is done the cleaning process will be carried out and the sealer applied. You will have the freshest and cleanest possible slate floors once we are finished with the process.

Slate tiles stripping and sealing is simply the process of stripping the coating off the slate floor before resealing it. Slate flooring can look dull and lifeless over time, making it look older and really bringing down the feel of the home. By stripping and resealing, you can bring back the beautiful, lustrous appearance of your slate and eliminate the cost of laying new flooring.

When Tile Cleaning arrive to reseal your slate floors, you can expect a professional team that will guide you through the entire process, ensuring transparency and clarity. The process begins with the removal of any previous sealer, if applied, followed by a thorough cleaning and neutralization of the slate to eliminate dust, residue, and any other substances that could impact the new sealer's effectiveness. Once the slate floor is dry, a new sealer will be carefully applied and allowed to set. This resealing process will not only rejuvenate the appearance of your slate floor, making it look new again, but it will also provide protection and make maintenance easier in the long run. Rest assured that Tile Cleaning follows a systematic approach to deliver quality results and ensure your satisfaction.

The frequency of sealing slate floors depends on several factors such as the type of sealer used and the amount of foot traffic the tiles are subjected to. Australia's Deepshield™ range of deep impregnating water-based sealers, for example, offers long-term benefits, with Deepshield™ Gold having a potential lifespan of up to 15 years. On the other hand, topical sealers typically last around 3 years. However, the actual lifespan can vary based on factors like high foot traffic or severe weather conditions for outdoor tiles. It's important to assess the condition of your slate tiles as well. If you notice patchy areas or they are staining easily, it may indicate the need for resealing. For specific inquiries and assistance, feel free to contact us, and our team will be happy to help.

Slate floors can damage easily, any oily or harsh spills can damage the slate tiles and penetrate the pores leaving a permanent stain, unreachable by domestic cleaning methods. We strongly recommend sealing you slate tiles to keep their natural look and feel, to protect them against permanent staining and to prevent any future accidental damage. They will look their very best for longer and will be easier and more convenient to maintain.

The ideal time to seal slate floors is right after installation to provide immediate protection against accidental staining or damage. As for determining if your slate floors currently require sealing, keep an eye out for patchy areas on the floor where the sealant may have worn off. Additionally, if you notice that your slate tiles are staining more easily than before, it is a clear indication that the existing sealant has deteriorated and resealing is necessary. Monitoring the condition of your slate tiles and being attentive to any changes in their appearance and stain resistance will help you determine when it is time to seal them.

Efflorescence is a problem that slate and most porous tiles can face. It's the tendency of the water in the slate to bring salts from the stone to the surface as it evaporates. The water evaporates leaving the salts on the surface resulting in a whitish coating and ruining its finish. The only way to avoid this problem is to seal your slate tiles with one of our highest quality water resistant sealer's and to stop the source of the water that is penetrating the tiles, for example a water pipe leak or damaged grout.

Yes, Tile Cleaning is able to remove efflorescence buildup from slate tiles. Efflorescence, which is the accumulation of salts, can be effectively eliminated using efflorescence removers and other specialized cleaning techniques. It is worth noting that efflorescence is commonly caused by issues such as water leakage behind the slate tiles or through damaged grout lines. While the efflorescence can be removed, it is crucial to address and resolve the underlying cause to prevent its recurrence. By tackling both the efflorescence buildup and addressing the root cause, Tile Cleaners® can help restore the appearance and integrity of your slate tiles.

To maintain the appearance and keep your slate tiles looking new, Tile Cleaners® suggests cleaning them on a weekly basis using a mild detergent. This regular cleaning routine helps remove dirt and grime from the surface of the slate. It is important to avoid using strong detergents that contain strong acids or alkalis as they can potentially affect the sealer. Instead, opt for mild detergents and pH-neutral substances, which are highly recommended for cleaning slate tiles and preserving the integrity of the sealer. By following these guidelines, you can help ensure that your slate tiles retain their fresh and attractive appearance over time.

Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

To measure the size of a slate area, it is recommended to measure each room individually. Begin by measuring the width and length of the room. Multiply the width by the length to calculate the total square meterage. For example, if a room is 3 meters long and 2 meters wide, the calculation would be 3 meters * 2 meters = 6 square meters in total. By measuring each room separately and using the width * length method, you can accurately determine the size of the slate area you wish to assess or have restored.

Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

Move all furniture and items off the floor so it is ready for when we arrive.

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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