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Frequently Asked Questions

Other FAQs :

• Q: What are the reasons or benefits of choosing to recolor my grout?
• A: There are several reasons why you might consider recoloring your grout. Firstly, if your current grout is heavily soiled and resistant to cleaning, recoloring can provide a solution to improve its appearance. Additionally, grout can fade over time, especially when exposed to high foot traffic or prolonged sunlight exposure. Recoloring the grout allows you to eliminate color variations and restore a consistent and uniform look to your tiled surfaces. By opting for grout recoloring, you can revitalize the overall appearance of your grout, achieving a cleaner and more visually appealing result.
• Q: Do your grout cleaning products contain any toxic ingredients?
• A: At Tile Cleaning, we prioritize the safety of your family and understand its significance. That's why we have chosen to utilize non-toxic finishing agents in our grout cleaning products. We are not only dedicated to safeguarding and maintaining the quality of your ceramic floors but also to preserving the well-being of your loved ones. We ensure that our product portfolio does not include any materials or agents that pose potential health hazards. This commitment to safety has always been integral to our practices at Tile Cleaning.
• Q: What is the typical duration for completing an estimate with Tile Cleaners?
• A: In the majority of cases, Tile Cleaners® can provide an approximate quote or estimate over the phone within a time frame of 5 to 10 minutes. We understand the importance of efficiency and aim to promptly provide you with pricing information for your project. Additionally, on the day the job is scheduled, our team will inspect the area to be serviced and confirm the quote, ensuring your final approval before commencing any work. This approach allows us to maintain transparency and ensures that you are comfortable with the agreed-upon pricing before we begin the cleaning process.
• Q: After making the decision to proceed, what is the typical timeframe for scheduling the grout work?
• A: Once you have made the decision to proceed with our grout work, Tile Cleaners® typically schedules appointments within a timeframe of 2 to 10 days. We strive to accommodate your needs efficiently and aim to provide prompt service. In many cases, the actual work on your grout can be completed on the same day that we come out to confirm the quote, ensuring a seamless and timely process. Our goal is to minimize any delays and complete the job promptly while maintaining the highest standard of quality.
• Q: Does Tile Cleaning employ chemical cleaners in their cleaning processes?
• A: In certain cleaning scenarios, the use of a chemical cleaner may be necessary as a pre-treatment. However, it's important to note that the chemical cleaner employed by Tile Cleaning contains no acid or bleach, as these ingredients can cause long-term damage to your grout. Following the application of the chemical solution, our vapor technology is utilized to remove discoloration and eliminate any residual chemical residue from the grout joints. It is worth mentioning that in cases where the grout is old and significantly discolored, there might be instances where we need to use chemicals that contain a minimal amount of bleach or acid. Rest assured, our aim is always to prioritize the safety and preservation of your grout while achieving the best possible cleaning outcomes.

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FAQs » Ceramic » Tile and Grout Cleaning

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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