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Frequently Asked Questions

Other FAQs :

• Q: What type of sealer is used and does it have an impact on the texture of terracotta tiles?
• A: Our sealing products primarily consist of water-based formulas. We avoid using solvent-based sealers except in specific situations where no alternative is available. It's important to note that the sealer we apply will not alter the texture of your terracotta tiles in any manner. Its purpose is to provide protection against staining and to preserve the desired lustrous finish you desire for your terracotta surfaces.
• Q: What is the suggested approach for measuring the dimensions of a terracotta area?
• A: When measuring a terracotta area, it is recommended to measure each section individually. The simplest approach is to multiply the width of the area by its length. For example, if a room has dimensions of 3 meters in length and 2 meters in width, the total area can be determined by multiplying 3 by 2, resulting in 6 square meters.
• Q: What is the usual lifespan of the sealer before it requires reapplication?
• A: The lifespan of a sealer before reapplication is influenced by the type of sealer used. Topical sealers typically provide protection for approximately 3 years before requiring reapplication. In contrast, impregnating sealers are more durable and can last up to 15 years or even a lifetime when applied to vertical surfaces. However, areas with high foot traffic or frequent use may necessitate more frequent inspections and resealing to ensure ongoing protection. Conducting a water absorption test can help assess the porosity of the surface and aid in selecting a sealer with longer-lasting durability. It is advisable to refer to the guidelines provided by the manufacturer and consult professionals to determine the specific reapplication schedule suitable for your tiles and grout.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What can I anticipate in terms of the process when you arrive to reseal my terracotta floors?
• A: When our professional team arrives to reseal your terracotta floors, they will guide you through each step of the process, ensuring transparency and clarity. The procedure begins by stripping any existing sealer, if present, followed by a comprehensive cleaning and neutralization of the terracotta to eliminate any dust, residue, or potential contaminants that could impact the effectiveness of the new sealer. Next, a fresh sealer is carefully applied to the dry terracotta surface and allowed to properly set. As a result, your terracotta floors will regain their original appearance, while also benefiting from enhanced protection, making them easier to maintain in the long run.

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FAQs » Tile and Grout Sealing » Sealing Terracotta Tiles

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