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Frequently Asked Questions

Other FAQs :

• Q: What can I expect in terms of mess during the stripping and sealing process of terracotta tiles, and is there a risk of damaging walls or skirting boards?
• A: At Tile Cleaning, we take great care to minimize mess during the stripping and sealing process of terracotta tiles. Our approach involves using high-quality, non-solvent-based stripping and sealing products, which are designed to ensure a clean and tidy process. These products are specifically selected to minimize the risk of damaging your floors, walls, or skirting boards. Our team of technicians is trained to handle the process with utmost care, ensuring that your surfaces are protected throughout. In most cases, non-solvent-based strippers and techniques are used, which effectively achieve excellent results without causing any harm. However, in rare circumstances where solvent-based strippers are necessary, additional precautions may be taken. This could involve temporarily vacating the premises for up to 48 hours to ensure safety and provide optimal protection. Rest assured that our experienced technicians will take all necessary measures to maintain a clean and damage-free environment during the stripping and sealing process.
• Q: What is the recommended method for measuring the size of a concrete area for the purpose of determining the square meterage?
• A: To accurately measure the size of a concreted area, we recommend measuring each area separately. The process is straightforward: multiply the width of the area by its length. For example, if you have a room that is 3 meters long and 2 meters wide, the total square meterage would be calculated as 3 meters multiplied by 2 meters, resulting in 6 square meters in total. By measuring each concreted area individually using this method, you can ensure accurate calculations of square meterage for pricing and other purposes.
• Q: What is the pricing structure for the stripping and sealing services provided by Tile Cleaners® for concrete surfaces?
• A: Tile Cleaning applies a pricing structure based on the square meterage of each separate room when providing stripping and sealing services for concrete surfaces. You can find a detailed price list on the Tile Cleaning website, allowing you to review and assess the costs associated with the desired services. Prior to commencing the work, the team will conduct individual room measurements, confirm the scope of work, and provide a comprehensive cost breakdown to ensure transparency and clarity. By following this approach, Tile Cleaning aims to provide a clear understanding of the pricing structure and deliver accurate cost estimates to their valued customers.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What is the recommended method for cleaning polished concrete surfaces?
• A: To maintain the condition of your polished concrete, it is recommended to clean it using a pH-neutral cleaner. This type of cleaner is gentle and does not damage the polished surface. After applying the pH-neutral cleaner, rinse the area with clean water to remove any residue. In case of spills, it is advisable to promptly clean them up using clean water. Additionally, to eliminate dust and keep the surface clean, using a microfiber mop is recommended. This method of cleaning helps to preserve the polished appearance of the concrete while ensuring that it remains free from dirt and debris.

For More Questions

FAQs » Tile and Grout Sealing » Sealing Concrete Floors

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