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Frequently Asked Questions

Other FAQs :

• Q: Is it possible for Tile Cleaning to help restore the original fresh appearance of dull and discolored pavers on my front door?
• A: Absolutely! Tile Cleaning specializes in the restoration of various types of limestone tiles, including pavers. Our team is highly experienced in providing professional cleaning and restoration services tailored specifically to rejuvenate limestone pavers. With our expertise, you can trust that we will effectively address the dullness and discoloration of your pavers on the front door. Our comprehensive cleaning treatment is designed to thoroughly clean and restore the natural color, leaving your limestone pavers looking fresh and revitalized. Rest assured, our goal is to deliver outstanding results and ensure your pavers are in their best possible condition.
• Q: How will the charges for cleaning my stone tiles be determined?
• A: Our pricing for cleaning stone tiles is based on a per square meter rate for each individual room. To provide transparency, we have a detailed price list available on our website for you to review. To ensure a smooth and efficient process, we kindly request that you measure each room individually before our arrival. This helps facilitate a fast and straightforward billing process at the end of the service, benefiting both parties involved.
• Q: How can I assess whether my stone surface has been adequately sealed?
• A: You can determine if your stone surface has been effectively sealed by conducting a water test. Pour a small amount of water onto the surface and observe its behavior. If the water is quickly absorbed into the surface, it indicates that the surface requires sealing as it is not adequately protected. However, if the water forms into small beads and remains on the surface without being absorbed, it suggests that the surface has been properly sealed and the sealer is providing the desired level of protection. This simple water test can help you assess the effectiveness of the seal and determine if any resealing is necessary to maintain the surface's protection and appearance.
• Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
• A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
• Q: Is it a safe process to have my tiles cleaned?
• A: Rest assured, our tile cleaning services prioritize safety. At Tile Cleaners®, we utilize top-quality water-based products and advanced cleaning machinery to ensure the best possible cleaning solutions without compromising the condition of your stone tiles. We understand that stone-based tiles are often more porous and require special attention. That's why we emphasize the use of appropriate products and equipment tailored to each tile type, allowing us to bring your stone tiles back to their optimal condition.

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