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Frequently Asked Questions
Other FAQs :
- Q: What are the reasons for sealing a stone surface and when is the ideal time to do so?
- A: Sealing a stone surface is crucial to prevent immediate staining from spills and to protect against permanent damage. While sealing provides effective protection, it is important to clean up spills promptly. Different natural stone surfaces require specific sealing methods. For sandstone, terracotta, and limestone, it is recommended to seal them before they are laid and grouted. These materials are highly porous and can quickly absorb stained water from adhesives and grout. Terracotta, in particular, should be sealed on all sides before installation due to its high porosity. Limestone is also susceptible to staining, and caution should be exercised while handling it to avoid leaving finger marks that can later stain the surface. Granite, marble, slate, and travertine, on the other hand, are sealed on all edges and the top after they are laid and grouted. Thorough cleaning is essential prior to the sealing process for these types of floors.
- Q: What type of guarantee is offered with tile sealing services?
- A: Tile sealing services typically do not come with guarantees. The lifespan of our Impregnating Water Based Sealers is approximately up to 10 years, depending on various factors such as the quality of the stone, traffic levels, and maintenance practices. It is essential to note that sealing does not create an impenetrable barrier, but rather provides a timeframe to address spills. While an unsealed floor can stain immediately, a sealed floor is resistant to staining and allows for a reaction time of 4-5 hours. A penetrating sealer is applied just below the surface of the stone, preventing spills from penetrating and staining the stone. However, it is unable to prevent acid-based spills (like red wine, vinegar, urine, fruit juice, etc.) from causing etching or burning on the stone surface, leading to a dull or frosty appearance. It is crucial to promptly clean up spills of this nature to prevent permanent damage to the stone surface.
- Q: How can I assess whether my stone surface has been adequately sealed?
- A: You can determine if your stone surface has been effectively sealed by conducting a water test. Pour a small amount of water onto the surface and observe its behavior. If the water is quickly absorbed into the surface, it indicates that the surface requires sealing as it is not adequately protected. However, if the water forms into small beads and remains on the surface without being absorbed, it suggests that the surface has been properly sealed and the sealer is providing the desired level of protection. This simple water test can help you assess the effectiveness of the seal and determine if any resealing is necessary to maintain the surface's protection and appearance.
- Q: Can Tile Cleaners assist with moving my furniture?
- A: Tile Cleaners® does not provide assistance with moving large furniture due to insurance limitations. However, we are more than willing to assist you in moving smaller items as needed.
- Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
- A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
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