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Tile & Grout Cleaning & Sealing & Regrouting

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My mother's tiles were old and ugly, as she has been living in the same house her entire life without ever really taking care of her tiles. I called Tile Cleaners to get advice on what to do with them. They came to her house the next day to have a look at my mum's tiles. I am very satisfied with how patient and highly professional you were with my mother. I am sorry I couldn't be there when you arrived, and I am really impressed by how you managed to explain everything to my mom and help her out. Thank you for doing a great job.

Angela Coopers, Concord, NSW

I noticed that some of the tiles in my bathroom walls were loose and the grout was coming off. I am a very busy so kept on postponing calling someone to fix it. One day I got home and the loose tiles were lying broken on the floor. Can you imagine my frustration? I rang my brother in panic and he gave me Tile Cleaners' contact details. I rang them straight away. The guys told me I needed a tiler and professional regrouting work done so I thought it would take ages to fix my problem. However they organized the work very well. I had my tiles fixed on Friday night the same week and the entire bathroom regrouted on Saturday. Thank you some much for your quick help; it was such a relief.

Kerry McMyre, Mosman, NSW

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

Other FAQs :

Q: What can I anticipate in terms of the process when you arrive to reseal my terracotta floors?
A: When our professional team arrives to reseal your terracotta floors, they will guide you through each step of the process, ensuring transparency and clarity. The procedure begins by stripping any existing sealer, if present, followed by a comprehensive cleaning and neutralization of the terracotta to eliminate any dust, residue, or potential contaminants that could impact the effectiveness of the new sealer. Next, a fresh sealer is carefully applied to the dry terracotta surface and allowed to properly set. As a result, your terracotta floors will regain their original appearance, while also benefiting from enhanced protection, making them easier to maintain in the long run.

Q: What is the pricing structure for sealing terracotta tiles?
A: Tile Cleaning follow a pricing structure based on the square meter measurement of each separate room when sealing terracotta tiles. You can find a detailed price list on the Tile Cleaning website for your reference. Prior to commencing the work, our team will conduct individual measurements for each room, discuss the scope of the project, and provide you with a comprehensive cost breakdown, ensuring complete transparency.

Q: What is the suggested approach for measuring the dimensions of a terracotta area?
A: When measuring a terracotta area, it is recommended to measure each section individually. The simplest approach is to multiply the width of the area by its length. For example, if a room has dimensions of 3 meters in length and 2 meters in width, the total area can be determined by multiplying 3 by 2, resulting in 6 square meters.

Q: What does the term "sealer" refer to?
A: When we talk about a "sealer," we are referring to a liquid or carrier that contains a resin. This substance is applied to porous surfaces, whether they are natural stone or man-made materials. The primary function of a sealer is to provide protection against staining caused by water and/or oil-based materials. By applying the sealer, you can prevent these substances from penetrating and staining the surface. Additionally, a sealer can enhance the overall cleaning results by making it easier to clean and maintain the surfaces effectively.

Q: Does the application of sealer on terracotta floors make them slippery?
A: When using Deepshield™ Impregnating Penetrating Sealer, the slipperiness of your terracotta tiles' surface remains unaffected. This is because the sealer penetrates the top layer, specifically the surface pores of the terracotta. However, it's worth noting that applying a Topical Sealer may potentially make your terracotta floors slippery when they are wet. To preserve both the appearance and slip resistance of your terracotta surfaces, it is advisable to seal them with a high-quality, invisible, and fully breathable impregnating sealer. This not only helps maintain the desired look but also prevents moisture from being trapped within the stone, which can be detrimental to its condition.

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