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Frequently Asked Questions

Q: What preparations should be made prior to cleaning terracotta surfaces? - Terracotta | Tile and Grout Cleaning

• A: To prepare for the cleaning of terracotta surfaces, it is important to clear the floor of any furniture or objects. This will ensure that the area is ready for the cleaning process upon the arrival of our team.

Other FAQs :

• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places a strong emphasis on the safety of your family during the cleaning process. They ensure that only non-toxic finishing agents are used, eliminating the presence of any potentially harmful substances or ingredients. Tile Cleaning takes great care in selecting cleaning products, specifically excluding any ingredients that could pose health risks. This commitment to safety not only helps preserve the condition of your stone tiles but also reflects Tile Cleaning's dedication to prioritizing the overall health and safety of your household. By choosing Tile Cleaning, you can have peace of mind knowing that the products used in the cleaning process are free from toxic ingredients.
• Q: What is the pricing structure for the process of stripping and sealing my terracotta tiles?
• A: Tile Cleaning follow a pricing model based on the square meter measurement for each individual room. You can find a detailed price list on the Tile Cleaning website for your reference. Prior to commencing the work, we will accurately measure each room, discuss the specific tasks to be performed, and provide you with a comprehensive cost breakdown for your approval.
• Q: What does a terracotta tile strip and seal process involve?
• A: A terracotta tile strip and seal process involves removing the existing coating or sealer from terracotta floors and applying a new sealer to restore their appearance. Over time, terracotta flooring can become dull and lose its natural beauty. By stripping off the old coating and resealing the tiles, the original lustrous look of the terracotta can be rejuvenated. This process not only enhances the aesthetic appeal of the flooring but also helps to protect it and extend its lifespan, saving you the expense of replacing the entire floor.
• Q: What can I expect in terms of mess during the stripping and sealing process of terracotta tiles, and is there a risk of damaging walls or skirting boards?
• A: At Tile Cleaning, we take great care to minimize mess during the stripping and sealing process of terracotta tiles. Our approach involves using high-quality, non-solvent-based stripping and sealing products, which are designed to ensure a clean and tidy process. These products are specifically selected to minimize the risk of damaging your floors, walls, or skirting boards. Our team of technicians is trained to handle the process with utmost care, ensuring that your surfaces are protected throughout. In most cases, non-solvent-based strippers and techniques are used, which effectively achieve excellent results without causing any harm. However, in rare circumstances where solvent-based strippers are necessary, additional precautions may be taken. This could involve temporarily vacating the premises for up to 48 hours to ensure safety and provide optimal protection. Rest assured that our experienced technicians will take all necessary measures to maintain a clean and damage-free environment during the stripping and sealing process.
• Q: What is the suggested approach for measuring the dimensions of a terracotta area?
• A: When measuring a terracotta area, it is recommended to measure each section individually. The simplest approach is to multiply the width of the area by its length. For example, if a room has dimensions of 3 meters in length and 2 meters in width, the total area can be determined by multiplying 3 by 2, resulting in 6 square meters.

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FAQs » Terracotta » Tile and Grout Cleaning

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