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Frequently Asked Questions
Other FAQs :
- Q: What is the ideal timing for sealing my stone, and how can I determine if my stone requires sealing at present?
- A: It is highly recommended to seal your stone or grout immediately after installation to minimize the risk of accidental staining or damage. As for determining if your stone requires sealing at present, you can observe the presence of patchy sealed areas on the floor or an increased susceptibility to staining on the tiles. These signs indicate that resealing may be necessary to maintain the protection and appearance of your stone surfaces.
- Q: What type of guarantee is provided with stone sealing services?
- A: Stone and grout sealing services do not typically come with guarantees. However, our Impregnating Water Based Sealers have a life expectancy of up to 10 years, which can vary based on factors such as the quality of the stone, level of foot traffic, and maintenance procedures implemented. It is important to understand that a sealer does not provide complete imperviousness to stains. Rather, it offers a reaction time to address spills. An unsealed floor can immediately stain, whereas a sealed floor is resistant to staining and provides a reaction time of up to 4-5 hours. A penetrating sealer sits just beneath the stone's surface, preventing spills from penetrating and causing staining. However, it cannot prevent etching or surface damage caused by acid-based spills like red wine, vinegar, urine, or fruit juice. Immediate cleaning of such spills is crucial to prevent permanent damage to the stone surface.
- Q: Can sealing effectively prevent efflorescence?
- A: Efflorescence is a phenomenon where salts migrate to the surface of porous materials during water evaporation, resulting in a whitish coating and potential damage to the surface finish. To effectively prevent efflorescence, it is crucial to apply a high-quality water-resistant sealer from a reputable range. However, it is important to note that efflorescence can also be influenced by factors such as water penetration. Therefore, it is essential to address any underlying causes of water penetration, such as repairing leaks or damaged grout, to effectively prevent efflorescence. By combining proper sealing with resolving the water source, proactive measures can be taken to minimize the occurrence of efflorescence and maintain the integrity of the surface.
- Q: What is the typical process for measuring the size of the area in floor sealing services?
- A: When measuring the size of an area for floor sealing services, it is typically done by measuring each section individually. The process involves multiplying the width by the length of each section to calculate the area. For example, if a room has dimensions of 3 meters in length and 2 meters in width, the total area can be determined by multiplying 3 meters by 2 meters, resulting in a total of 6 square meters. This method ensures accurate measurement and calculation of the area size for proper pricing and service planning.
- Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
- A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
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