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Testimonials

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

My mother's tiles were old and ugly, as she has been living in the same house her entire life without ever really taking care of her tiles. I called Tile Cleaners to get advice on what to do with them. They came to her house the next day to have a look at my mum's tiles. I am very satisfied with how patient and highly professional you were with my mother. I am sorry I couldn't be there when you arrived, and I am really impressed by how you managed to explain everything to my mom and help her out. Thank you for doing a great job.

Angela Coopers, Concord, NSW

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

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Frequently Asked Questions

stone tiles raw unsealed grey grout colorfull tiles before restoration

Other FAQs :

  • Q: What is the ideal timing for sealing my stone, and how can I determine if my stone requires sealing at present?
  • A: It is highly recommended to seal your stone or grout immediately after installation to minimize the risk of accidental staining or damage. As for determining if your stone requires sealing at present, you can observe the presence of patchy sealed areas on the floor or an increased susceptibility to staining on the tiles. These signs indicate that resealing may be necessary to maintain the protection and appearance of your stone surfaces.
    • Q: What type of guarantee is provided with stone sealing services?
    • A: Stone and grout sealing services do not typically come with guarantees. However, our Impregnating Water Based Sealers have a life expectancy of up to 10 years, which can vary based on factors such as the quality of the stone, level of foot traffic, and maintenance procedures implemented. It is important to understand that a sealer does not provide complete imperviousness to stains. Rather, it offers a reaction time to address spills. An unsealed floor can immediately stain, whereas a sealed floor is resistant to staining and provides a reaction time of up to 4-5 hours. A penetrating sealer sits just beneath the stone's surface, preventing spills from penetrating and causing staining. However, it cannot prevent etching or surface damage caused by acid-based spills like red wine, vinegar, urine, or fruit juice. Immediate cleaning of such spills is crucial to prevent permanent damage to the stone surface.
      • Q: Can sealing effectively prevent efflorescence?
      • A: Efflorescence is a phenomenon where salts migrate to the surface of porous materials during water evaporation, resulting in a whitish coating and potential damage to the surface finish. To effectively prevent efflorescence, it is crucial to apply a high-quality water-resistant sealer from a reputable range. However, it is important to note that efflorescence can also be influenced by factors such as water penetration. Therefore, it is essential to address any underlying causes of water penetration, such as repairing leaks or damaged grout, to effectively prevent efflorescence. By combining proper sealing with resolving the water source, proactive measures can be taken to minimize the occurrence of efflorescence and maintain the integrity of the surface.
        • Q: What is the typical process for measuring the size of the area in floor sealing services?
        • A: When measuring the size of an area for floor sealing services, it is typically done by measuring each section individually. The process involves multiplying the width by the length of each section to calculate the area. For example, if a room has dimensions of 3 meters in length and 2 meters in width, the total area can be determined by multiplying 3 meters by 2 meters, resulting in a total of 6 square meters. This method ensures accurate measurement and calculation of the area size for proper pricing and service planning.
          • Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
          • A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.

          For More Questions

          FAQs » Stone Sealing


Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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