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Frequently Asked Questions

Other FAQs :

• Q: Can sealing my stone surface guarantee that it will remain free from stains?
• A: Sealing your stone surface offers the advantage of providing additional time to clean up spills before they have a chance to stain. However, it is important to note that sealing does not guarantee complete stain resistance. Prompt and thorough cleaning of spills and dirt is still necessary to prevent staining on the stone surface.
• Q: What are the reasons for cleaning your stone surface?
• A: Cleaning your stone surface is essential because natural stone products tend to harbor dirt, residues, dust, and grime within their pores. It is crucial to thoroughly clean these pores before applying any sealant to the surface. If dirt and other contaminants are trapped beneath the stone sealer, they can eventually lead to the formation of a milky white residue between the top of the stone and the underside of the sealer. To rectify this issue, it becomes necessary to remove the stone sealer and perform a thorough cleaning process.
• Q: What factors are typically considered when determining the pricing structure for floor sealing services?
• A: The pricing structure for floor sealing services at Tile Cleaners® is typically determined based on the square meterage of each room. You can find a price list on the Tile Cleaners® website to get a comprehensive understanding of the costs involved. Before beginning the project, the team will measure each room and engage in a discussion with you to understand your specific requirements. They will then provide you with a detailed breakdown of the costs, ensuring transparency and clarity regarding the pricing information. This transparent approach allows you to have a clear understanding of the expenses associated with the floor sealing services and ensures that there are no surprises along the way.
• Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
• A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
• Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.

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FAQs » Stone Sealing

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