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Frequently Asked Questions

Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor? - Stone Repairs

• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

Other FAQs :

• Q: What measures can I take to maintain the fresh appearance of my stone tiles?
• A: To maintain the fresh appearance of your stone tiles and grout, Tile Cleaners® suggests a weekly cleaning routine using a damp microfiber cloth and a mild detergent. This helps remove dirt and grime from the tiled surface. It's important to avoid using strong detergents that may affect the sealer. Instead, opt for mild detergents and pH-neutral substances. For optimal protection against staining, our top recommendation is to have your stone tiles sealed with one of our highest quality sealers. Sealing provides the best safeguard for your stone tiles.
• Q: How can I accurately measure the size of the stone area?
• A: To obtain an accurate measurement of the stone area, we suggest measuring each room individually. Simply multiply the width by the length of the room. For instance, if a room measures 3 meters in length and 2 meters in width, the calculation would be 3 * 2 = 6m² in total.
• Q: Are your cleaning and restoration products toxic?
• A: Here at Tile Cleaners ® we understand the importance of your family's safety. This is why Tile Cleaners ® only use non-toxic finishing agents as we not only want to protect your Stone tiles, but your families' health too. Materials and agents that can be of health hazard are not in our product portfolio and have never been.
• Q: How will you charge me for restoring my Stone tiles?
• A: For cleaning Stone tiles, we charge per square meter for each separate room. For other services the quote will depend more on the type and amount of work required. There is a price list on our website for you to review. We prefer you measure each room individually before we come so when we charge you in the end it will be fast and easy for everyone.
• Q: How do I know when my Stone tiles need restoration?
• A: You will know it's time to have your Stone tiles professionally cleaned and restored once your Stone floors start looking dull and matte, even after you have given them an efficient domestic clean. If you notice that your Stone tiles are staining easily, this is a good indication that your previous sealer is wearing off and your Stone floors will need to be resealed immediately to prevent detrimental staining.

For More Questions

FAQs » Stone Repairs

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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