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Frequently Asked Questions

Q: Is it safe to get my slate tiles cleaned and sealed? - Slate Cleaning and Sealing

• A: Yes, our tile cleaning services are safe! At Tile Cleaners ® $custom_city we use only the best water based products alongside our state of the art cleaning machinery to provide the best cleaning solution at no compromise to your slate tiles condition. Natural stone based tiles are usually more porous and require a lot more attention than regular man made tiles, that's why its extremely important to use the right products and equipment necessary for bringing your slate tiles back to their best possible condition. Tile Cleaners ® $custom_city prides itself for catering for each tile type.

Other FAQs :

• Q: What steps should I take to prepare my slate floors for cleaning?
• A: To prepare your slate floors for cleaning, it is recommended to move all furniture and items off the floor. This allows the cleaning process to be carried out efficiently and effectively. By removing furniture and items from the slate floor, you create a clear space for the cleaning team to work on, ensuring that the entire surface can be properly cleaned. This preparation step helps to facilitate the cleaning process and ensures that your slate floors receive the attention they need.
• Q: Will the sealing process of my slate floors conceal scratches and etches?
• A: When it comes to concealing scratches and etches on slate floors, the application of Tile Cleaners® color enhancing sealer can be beneficial. While we cannot guarantee that the scratches will completely disappear and return the slate to its original condition, our Deepshield™ Penetrating Color Enhancing Sealer can darken the slate tiles by up to 20%. This darkening effect can help camouflage the appearance of scratches and etches, ultimately restoring the natural and fresh look of your slate floors.
• Q: What process can I expect when you come to clean and seal my Slate tiles?
• A: Our Tile Cleaners ® $custom_city professional team will go through the job processes step by step so you know exactly what your getting. The slate floor is thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. The new sealer is then applied to the dry slate floor and allowed to set. The newly sealed slate tiles will not only look as new again, it will also protect the slate surface for longer and make it much easier to clean.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Slate Cleaning and Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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