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Frequently Asked Questions

Q: Efflorescence has built up on my sandstone tiles. Can you remove it? - Sandstone | Stripping and Sealing

• A: Yes we can. Efflorescence is a build up of salts and can be removed with efflorescence removers and other specialised cleaning techniques. Efflorescence is typically caused by a leakage behind the sandstone tiles or through damaged grout lines. The efflorescence can be removed but it is important the cause of the efflorescence is resoled.

Other FAQs :

• Q: What is floor stripping?
• A: The process of stripping a floor is to ensure that all necessary old and worn sealer is removed; once removed your sandstone tiles can be resealed.
• Q: What can I expect in terms of mess during the stripping process of my granite tiles? Is there a risk of damaging my walls or skirting boards?
• A: When it comes to the stripping process of your granite tiles, Tile Cleaning prioritizes the use of high-quality non-solvent-based stripping and sealing products. These products are specifically designed to minimize mess and ensure the protection of your granite tiles and other surfaces in your home. With our current non-solvent-based strippers and techniques, there is no significant risk of damaging your walls or skirting boards. In rare cases, where solvent-based strippers may be required, we take extensive safety precautions and ensure that you are properly informed. If such circumstances arise, you may be required to vacate the premises for up to 48 hours to ensure your safety. Rest assured, we prioritize cleanliness and take every measure to safeguard your walls, skirting boards, and other areas of your home throughout the stripping process.
• Q: What can I expect during the process of resealing my sandstone floors when Tile Cleaners arrives?
• A: When you choose our professional team, we will guide you through each step of the job process to ensure complete transparency. Here's what you can expect during the resealing of your sandstone floors. First, if there is any previous sealer applied, it will be stripped off. Next, our team will thoroughly clean and neutralize the sandstone, removing all dust, residue, and any other substances that could impact the new sealer's effectiveness. Once the surface is dry, a new sealer will be carefully applied to the sandstone floor and left to set. The result will be not only a rejuvenated and fresh appearance for your sandstone, but also enhanced protection. The newly sealed sandstone will be easier to maintain, making your ongoing maintenance tasks more convenient. Throughout the process, our team will ensure clear communication and provide professional guidance to meet your expectations.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What measures can I take to maintain the fresh appearance of my sandstone tiles?
• A: To maintain the new look of your sandstone tiles, Tile Cleaning recommends weekly cleaning using a damp microfiber cloth and a mild detergent. This will effectively remove any dirt or grime from the surface. It is important to avoid using strong detergents or cleaners that are acidic or alkaline, as they can affect the sealer. Instead, opt for mild detergents and pH-neutral substances for safe cleaning. To provide the best protection against staining and make regular maintenance easier, we highly recommend sealing your sandstone tiles with one of our highest quality sealers. Sealing not only safeguards your tiles but also enhances their longevity and appearance.

For More Questions

FAQs » Sandstone » Stripping and Sealing

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