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Frequently Asked Questions

Q: What can I expect in terms of mess during the stripping and sealing process of terracotta tiles, and is there a risk of damaging walls or skirting boards? - Quarry Tile | Tile and Grout Cleaning

• A: At Tile Cleaning, we take great care to minimize mess during the stripping and sealing process of terracotta tiles. Our approach involves using high-quality, non-solvent-based stripping and sealing products, which are designed to ensure a clean and tidy process. These products are specifically selected to minimize the risk of damaging your floors, walls, or skirting boards. Our team of technicians is trained to handle the process with utmost care, ensuring that your surfaces are protected throughout. In most cases, non-solvent-based strippers and techniques are used, which effectively achieve excellent results without causing any harm. However, in rare circumstances where solvent-based strippers are necessary, additional precautions may be taken. This could involve temporarily vacating the premises for up to 48 hours to ensure safety and provide optimal protection. Rest assured that our experienced technicians will take all necessary measures to maintain a clean and damage-free environment during the stripping and sealing process.

Other FAQs :

• Q: How do I measure the size of the quarry tile area?
• A: We recommend that you measure each area separately. The simplest way to measure is by multiplying the width by the length. For example a room that is 3 meters long and 2 meters wide is 3 X 2 = 6m2 in total.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: How will you charge me for stripping and sealing my quarry tiles?
• A: Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
• Q: What can I do to keep my quarry tiles looking new?
• A: To keep your quarry tiles and grout looking new, Tile Cleaners® recommend cleaning each week with a mild detergent to remove any dirt or grime from the quarry surface. Strong detergents(strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.
• Q: What should I do to prepare for the quarry cleaning?
• A: Move all furniture and items off the floor so it is ready for when we arrive.

For More Questions

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