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Frequently Asked Questions

Other FAQs :

• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What steps should I take to prepare for marble cleaning?
• A: To prepare for marble cleaning, it is recommended to remove all furniture and items from the floor area. This ensures that the space is clear and ready for the cleaning process when the technicians arrive. By removing furniture and other objects, you provide unobstructed access to the marble surface, allowing for a thorough and efficient cleaning.
• Q: Is the process of getting marble tiles cleaned by professionals safe?
• A: Yes, the process of getting marble tiles cleaned by professionals from Tile Cleaning is safe. Tile Cleaning prioritizes the use of high-quality water-based products and state-of-the-art cleaning machinery to ensure the best cleaning solution without compromising the integrity of your marble tiles. As marble tiles are porous and require special care, it is crucial to use the correct products and equipment to achieve optimal results and bring your marble tiles back to their best possible condition. Tile Cleaning takes pride in catering specifically to the needs of each tile variety, including marble, ensuring a safe and effective cleaning process.
• Q: How often should marble floors be sealed according to the recommended frequency?
• A: The recommended frequency for sealing marble floors depends on various factors, including the type of sealer used and the level of foot traffic the tiles experience. In Australia, the Deepshield® range offers deep impregnating water-based sealers, with Deepshield Gold® specifically designed for denser materials like marble and granite, providing protection for up to 15 years. Topical sealers typically last around 3 years. However, if your marble floors endure heavy foot traffic or are exposed to severe weather conditions (in the case of outdoor tiles), the lifespan of the sealer may be shorter. It is also important to consider the condition of the tiles. If you notice patchy areas and an increased susceptibility to staining, it may indicate that resealing is necessary. For further inquiries, please don't hesitate to contact our team, who will be delighted to assist you.
• Q: What is the recommended method for measuring the size of a marble area?
• A: To accurately measure the size of a marble area, it is recommended to measure each area separately. The measurement process involves multiplying the width of the area by its length. For instance, if a room measures 3 meters in length and 2 meters in width, the total area would be calculated as 3 meters multiplied by 2 meters, resulting in a total of 6 square meters (6m2). This method ensures precise measurement and allows for accurate calculations of the marble area.

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FAQs » Marble » Tile and Grout Cleaning

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