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Frequently Asked Questions

Q: What can I do to keep my grouts looking new? - Grout Cleaner | Grout Cleaner

• A: To keep your tiles and grout looking new, Tile Cleaners ® $custom_city recommends sealing your grout lines with our special water based impregnating grout sealer. We also always reccommend cleaning each week with a damp microfiber cloth and a mild detergent to remove any dirt or grime from the tiled surface. Any strong detergents (any strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.

Other FAQs :

• Q: Does Tile Cleaning employ chemical cleaners in their cleaning processes?
• A: In certain cleaning scenarios, the use of a chemical cleaner may be necessary as a pre-treatment. However, it's important to note that the chemical cleaner employed by Tile Cleaning contains no acid or bleach, as these ingredients can cause long-term damage to your grout. Following the application of the chemical solution, our vapor technology is utilized to remove discoloration and eliminate any residual chemical residue from the grout joints. It is worth mentioning that in cases where the grout is old and significantly discolored, there might be instances where we need to use chemicals that contain a minimal amount of bleach or acid. Rest assured, our aim is always to prioritize the safety and preservation of your grout while achieving the best possible cleaning outcomes.
• Q: What should I do to prepare for the grout cleaning?
• A: Move all furniture and items up off the floor so it is ready for us to clean when we arrive.
• Q: Is there a cost associated with obtaining an estimate from Tile Cleaners?
• A: In the majority of cases, Tile Cleaners® in $custom_city provides free quotes over the phone. However, there are situations where it may be necessary for us to assess the work that needs to be done before providing a quote. This determination is based on factors such as the size and complexity of the project. Rest assured, our team will communicate clearly whether an on-site evaluation is required and guide you accordingly. Our goal is to ensure transparency and provide accurate pricing information for your specific cleaning needs.
• Q: After making the decision to proceed, what is the typical timeframe for scheduling the grout work?
• A: Once you have made the decision to proceed with our grout work, Tile Cleaners® typically schedules appointments within a timeframe of 2 to 10 days. We strive to accommodate your needs efficiently and aim to provide prompt service. In many cases, the actual work on your grout can be completed on the same day that we come out to confirm the quote, ensuring a seamless and timely process. Our goal is to minimize any delays and complete the job promptly while maintaining the highest standard of quality.
• Q: Is it possible to achieve a lighter color for my grout through the process of grout recoloring?
• A: Absolutely! Grout recoloring offers the flexibility to lighten or darken the color of your existing grout. Whether you prefer a lighter shade or a darker tone, the process allows for a wide range of color options. You can choose to match the new grout color closely to your existing grout or opt for an entirely different color to complement any changes in your decor. The versatility of grout recoloring ensures that you have the freedom to achieve the desired look and feel for your tiled surfaces.

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FAQs » Grout Cleaner

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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