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Frequently Asked Questions

Q: Does Tile Cleaning provide assistance with furniture moving prior to initiating the grout cleaning process? - Grout Cleaner

• A: Tile Cleaning understands the need for assistance with moving furniture before starting the grout cleaning process. Our technicians are capable of helping with items that can be reasonably moved by one person, such as furniture with wheels, light furniture, tables, and chairs. However, it is important to note that while our insurance covers our restoration services, we cannot be held responsible for any damage that may occur to furniture or property when our technicians assist with moving items at your request. We prioritize caution and care during the process, but it's advisable to take precautions and consider the specific requirements and risks associated with moving your furniture.

Other FAQs :

• Q: What is the pricing structure for the services of stripping, cleaning, and sealing grout?
• A: At Tile Cleaning, we follow a per square meter pricing structure for stripping, cleaning, and sealing grout in each separate room. To provide transparency and convenience, we have a price list available on our website for you to review. Prior to commencing any work, our team will measure each room individually and discuss the specific tasks to be performed. We will also ensure that all costs are confirmed with you, so there are no surprises along the way. Our aim is to provide clarity and clarity when it comes to pricing, ensuring your satisfaction with our services.
• Q: What steps should I take to prepare for the grout cleaning process?
• A: To facilitate the grout cleaning process and ensure our ability to effectively clean and restore your grout, it is necessary for you to prepare the area beforehand. This involves moving all furniture and items off the floor, allowing us unobstructed access to the grout. By taking this step and ensuring a clear workspace, we can efficiently carry out the cleaning procedure upon our arrival.
• Q: What is the typical duration for completing an estimate with Tile Cleaners?
• A: In the majority of cases, Tile Cleaners® can provide an approximate quote or estimate over the phone within a time frame of 5 to 10 minutes. We understand the importance of efficiency and aim to promptly provide you with pricing information for your project. Additionally, on the day the job is scheduled, our team will inspect the area to be serviced and confirm the quote, ensuring your final approval before commencing any work. This approach allows us to maintain transparency and ensures that you are comfortable with the agreed-upon pricing before we begin the cleaning process.
• Q: Is there a cost associated with obtaining an estimate from Tile Cleaners?
• A: In the majority of cases, Tile Cleaners® in $custom_city provides free quotes over the phone. However, there are situations where it may be necessary for us to assess the work that needs to be done before providing a quote. This determination is based on factors such as the size and complexity of the project. Rest assured, our team will communicate clearly whether an on-site evaluation is required and guide you accordingly. Our goal is to ensure transparency and provide accurate pricing information for your specific cleaning needs.
• Q: Do your grout cleaning products contain any toxic ingredients?
• A: At Tile Cleaning, we prioritize the safety of your family and understand its significance. That's why we have chosen to utilize non-toxic finishing agents in our grout cleaning products. We are not only dedicated to safeguarding and maintaining the quality of your ceramic floors but also to preserving the well-being of your loved ones. We ensure that our product portfolio does not include any materials or agents that pose potential health hazards. This commitment to safety has always been integral to our practices at Tile Cleaning.

For More Questions

FAQs » Grout Cleaner

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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