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Frequently Asked Questions

Other FAQs :

• Q: Is the process of stripping and sealing granite tiles safe?
• A: Yes, the process of stripping and sealing granite tiles is considered safe. At Tile Cleaners®, we prioritize the safety of our clients and utilize high-quality water-based products along with advanced cleaning machinery to ensure the best cleaning results without compromising the integrity of your granite tiles. We understand that granite tiles require specific care due to their porous nature, and we use appropriate products and equipment to restore them to their optimal condition. Our team is experienced in working with various tile types, including granite, and we take pride in delivering safe and effective cleaning services tailored to each tile variety.
• Q: What can I expect in terms of mess during the stripping process of my granite tiles? Is there a risk of damaging my walls or skirting boards?
• A: When it comes to the stripping process of your granite tiles, Tile Cleaning prioritizes the use of high-quality non-solvent-based stripping and sealing products. These products are specifically designed to minimize mess and ensure the protection of your granite tiles and other surfaces in your home. With our current non-solvent-based strippers and techniques, there is no significant risk of damaging your walls or skirting boards. In rare cases, where solvent-based strippers may be required, we take extensive safety precautions and ensure that you are properly informed. If such circumstances arise, you may be required to vacate the premises for up to 48 hours to ensure your safety. Rest assured, we prioritize cleanliness and take every measure to safeguard your walls, skirting boards, and other areas of your home throughout the stripping process.
• Q: What steps can I take to maintain the appearance of my granite tiles and keep them looking new?
• A: To maintain the appearance of your granite tiles and keep them looking new, it is recommended to clean them weekly using a mild detergent. This will help remove any dirt or grime that may have accumulated on the surface. It is important to avoid using strong detergents with high acidity or alkalinity, as they can potentially affect the sealer on the granite. Instead, opt for mild detergents and pH neutral substances, which are safe and effective for cleaning granite tiles. By regularly cleaning your granite tiles with the proper cleaning agents, you can preserve their natural beauty and extend their lifespan.
• Q: What can I anticipate in terms of the process when you arrive to reseal my granite floors?
• A: When our professional team arrives to reseal your granite floors, they will provide a comprehensive explanation of the job processes, ensuring complete clarity about the procedures involved. The process begins with stripping any previous sealer that may have been applied. Next, the granite floor is meticulously cleaned and neutralized to remove any dust, residue, or other elements that could impact the effectiveness of the new sealer. Once the surface is dry, a fresh sealer is applied and allowed to set. The outcome of this process is a rejuvenated granite floor that not only looks new but is also protected, making it easier to maintain in the long run.
• Q: Is it possible for granite to get damaged?
• A: Granite, like any solid surface, can be damaged by extremely hard blows that can cause chips on its surface. However, it is possible to repair such chips by filling them with a mixture of granite dust and epoxy. Under normal everyday use, granite is unlikely to crack, but it may be susceptible to cracking during shipping and installation. It is worth noting that granite is one of the hardest stones in the world, and it can only be scratched by another piece of granite or a specialized granite tool.

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FAQs » Granite » Tile and Grout Cleaning

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