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Frequently Asked Questions

Other FAQs :

• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: Is it possible for granite to get damaged?
• A: Granite, like any solid surface, can be damaged by extremely hard blows that can cause chips on its surface. However, it is possible to repair such chips by filling them with a mixture of granite dust and epoxy. Under normal everyday use, granite is unlikely to crack, but it may be susceptible to cracking during shipping and installation. It is worth noting that granite is one of the hardest stones in the world, and it can only be scratched by another piece of granite or a specialized granite tool.
• Q: What can I anticipate in terms of the process when you arrive to reseal my granite floors?
• A: When our professional team arrives to reseal your granite floors, they will provide a comprehensive explanation of the job processes, ensuring complete clarity about the procedures involved. The process begins with stripping any previous sealer that may have been applied. Next, the granite floor is meticulously cleaned and neutralized to remove any dust, residue, or other elements that could impact the effectiveness of the new sealer. Once the surface is dry, a fresh sealer is applied and allowed to set. The outcome of this process is a rejuvenated granite floor that not only looks new but is also protected, making it easier to maintain in the long run.
• Q: What steps should I take to prepare for the cleaning of my granite surfaces?
• A: To prepare for the cleaning of your granite surfaces, it is recommended to move all furniture and items off the floor. This allows the cleaning team to have unobstructed access to the granite surfaces and ensures that the area is ready for their arrival. By clearing the floor of furniture and items, you can facilitate a smooth and efficient cleaning process for your granite surfaces.
• Q: Does granite stain?
• A: Granite has a low porosity compared to other natural stones, making it less prone to staining. However, some granite colors may still absorb a small amount of moisture if left for an extended period. To prevent the formation of darker patches on your granite, it is highly recommended to use a penetrating stone sealer. This sealer helps to further reduce the porosity of the granite and protect it from potential stains.

For More Questions

FAQs » Granite » Tile and Grout Cleaning

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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