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Frequently Asked Questions

Other FAQs :

• Q: Is there a cost associated with obtaining an estimate from Tile Cleaners?
• A: In the majority of cases, Tile Cleaning provides free quotes over the phone. However, there are situations where it may be necessary for us to assess the work that needs to be done before providing a quote. This determination is based on factors such as the size and complexity of the project. Rest assured, our team will communicate clearly whether an on-site evaluation is required and guide you accordingly. Our goal is to ensure transparency and provide accurate pricing information for your specific cleaning needs.
• Q: What is grout recolouring?
• A: Recolouring grout is the application of a grout colorant to completely change or enhance the colour of your grout.
• Q: What measures can I take to preserve the appearance of my grout and keep it looking fresh?
• A: To maintain the pristine appearance of your tiles and grout, Tile Cleaners® suggests a few important steps. First and foremost, we recommend sealing your grout lines using our highly effective water-based impregnating grout sealer, Deepshield™ Penetrating Grout Sealer. This proven product helps protect your grout from stains and discoloration, keeping it looking fresh. Additionally, we advise regular weekly cleaning using a damp microfiber cloth and a mild detergent. This gentle cleaning routine helps eliminate dirt and grime from the tiled surface without compromising the integrity of the sealer. It's crucial to avoid using strong detergents with acidic or alkaline properties, as they may negatively affect the sealer. Instead, opt for mild detergents and pH-neutral substances for optimal results. By following these guidelines, you can effectively preserve the appearance and longevity of your grout, ensuring it stays looking new for years to come.
• Q: What are the advantages of using grout cleaner and vapor cleaning instead of simply scrubbing the grout with a brush and mop?
• A: The use of grout cleaner and vapor cleaning offers distinct advantages over simply scrubbing the grout with a brush and mopping it clean. When grout is only mopped after applying cleaner, the excess cleaner is not fully absorbed, resulting in residue left within the pores of the grout. This residual cleaner can disrupt the pH level of the floor, potentially creating an environment that attracts dirt and grime even after the cleaning process is complete. In contrast, the vapor cleaning method ensures the complete removal of the cleaner from the grout, leaving it in a pH neutral state. This approach promotes a thorough and long-lasting clean, minimizing the risk of residue buildup and maintaining the cleanliness and integrity of your grout over time.
• Q: How do I measure the size of the area I need to restore the grout in?
• A: We recommend that you measure each area separately. The simplest way to measure is by multiplying the width by the length. For example a room that is 3 meters long and 2 meters wide is 3 x 2 = 6m2 in total.

For More Questions

FAQs » Cleaning and Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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