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Frequently Asked Questions

Q: Which process can I expect when you arrive to reseal my bluestone floors? - Bluestone | Tile Restoration

• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the bluestone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry bluestone floor and allowed to set. The newly sealed bluestone floor will not only look new again, it will be protected and result in your bluestone becoming easier to maintain.

Other FAQs :

• Q: What should I do to prepare for the bluestone cleaning?
• A: Move all furniture and items off the floor so it is ready for when we arrive.
• Q: What happens if I don't seal my bluestone floors?
• A: Bluestone floors can damage easily, any oily or harsh spills can damage the bluestone tiles and penetrate the pores leaving a permanent stain, unreachable by domestic cleaning methods. We strongly recommend sealing you bluestone tiles to keep their natural look and feel, to protect them against permanent staining and to prevent any future accidental damage. They will look their very best for longer and will be easier and more convenient to maintain.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places a strong emphasis on the safety of your family during the cleaning process. They ensure that only non-toxic finishing agents are used, eliminating the presence of any potentially harmful substances or ingredients. Tile Cleaning takes great care in selecting cleaning products, specifically excluding any ingredients that could pose health risks. This commitment to safety not only helps preserve the condition of your stone tiles but also reflects Tile Cleaning's dedication to prioritizing the overall health and safety of your household. By choosing Tile Cleaning, you can have peace of mind knowing that the products used in the cleaning process are free from toxic ingredients.
• Q: How often should I seal my bluestone floors?
• A: It depends on the type of sealer used and the amount of foot traffic the bluestone tiles are being exposed to. Australia's Deepshield® range of deep impregnating water based sealer's, offer long term benefits with Deepshield Gold® lasting up to 15 years. Topical sealer's have a life expectancy of around 3 years. If you have a high amount of foot traffic or perhaps severe weather conditions(for outdoor tiles), you may experience a shorter lifetime. Sealing your bluestone tiles can also depend on the tiles condition. Once they start showing patchy areas and are staining easily then you should have them resealed. Give us a call and we can assist you with all your enquiries.
• Q: How do I know when my bluestone floors are ready for cleaning, stripping and resealing?
• A: You will know it's time to have your bluestone floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your bluestone tiles are staining easily, it is a good indication that your previous sealer is wearing off and your bluestone floors will need to be resealed immediately to prevent permanent staining.

For More Questions

FAQs » Bluestone » Tile Restoration

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