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Frequently Asked Questions
Other FAQs :
- Q: Which process can I expect when you arrive to reseal my travertine floors?
- A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the travertine is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry travertine floor and allowed to set. The newly sealed travertine floor will not only look new again, it will be protected and result in your travertine becoming easier to maintain.
- Q: Is it safe to have Travertine tiles stripped and sealed?
- A: Yes, our tile cleaning services are safe! Tile Cleaners® generally use only the highest quality water based products alongside our state of the art cleaning machinery to provide the best cleaning solution without compromising your travertine tiles. Stone tiles are porous and require more attention than man made tiles, which is why its extremely important to use the correct products and equipment necessary to bring your travertine tiles back to their best possible condition. Tile Cleaners® prides itself on specifically catering for each tile variety.
- Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
- A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
- Q: How do I know when my travertine floors are ready for cleaning, stripping and resealing?
- A: You will know it's time to have your travertine floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your travertine tiles are staining easily, it's a good indication that your previous sealer is wearing off and your travertine floors will need to be resealed immediately to prevent permanent staining.
- Q: What happens if I don not seal my travertine floors?
- A: Travertine floors can damage easily, any oily or harsh spills can damage the travertine tiles and penetrate the pores leaving a permanent stain, unreachable by domestic cleaning methods. We strongly recommend sealing you travertine tiles to keep their natural look and feel, to protect them against permanent staining and to prevent any future accidental damage. They will look their very best for longer and will be easier and more convenient to maintain.
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