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Frequently Asked Questions

Other FAQs :

• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: How will you charge me for stripping and sealing my limestone tiles?
• A: Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
• Q: Efflorescence has built up on my limestone tiles. Can you remove it?
• A: Yes we can. Efflorescence is a build up of salts and can be removed with efflorescence removers and other specialised cleaning techniques. Efflorescence is typically caused by a leakage behind the limestone tiles or through damaged grout lines. The efflorescence can be removed but it is important the cause of the efflorescence is resoled.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: What is the recommended frequency for sealing limestone floors?
• A: The frequency of sealing limestone floors depends on factors such as the type of sealer used and the level of foot traffic they experience. Australia's Deepshield™ range of deep impregnating water-based sealers, including Deepshield™ Gold with a potential lifespan of up to 15 years, offers long-term benefits. On the other hand, topical sealers typically last around 3 years. However, if your limestone floors endure high foot traffic or are exposed to severe weather conditions (in the case of outdoor tiles), the lifespan of the sealer may be shorter. The condition of the tiles is also a factor to consider. Once you notice patchy areas and easy staining, it is an indication that resealing is necessary. For further assistance and inquiries, feel free to contact us, and our team will be happy to assist you.

For More Questions

FAQs » Limestone » Stripping and Sealing

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