Frequently Asked Questions
- A: Here at Tile Cleaners® we understand the importance of your family's safety. This is why Tile Cleaners® prefer to use non-toxic finishing agents as we not only want to protect your sandstone floors, but your families health too. Materials and agents that present potential health hazards are not in our product portfolio and never have been.
Q: Are your cleaning products toxic? - Tile and Grout Cleaning | Cleaning Sandstone Tiles
Other FAQs :
- Q: How do I know when my sandstone floors are ready for cleaning, stripping and resealing?
- A: You will know it's time to have your sandstone floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your sandstone tiles are beginning to stain easily, it's a good indication that your previous sealer is wearing off and your sandstone will need to be resealed immediately to prevent permanent staining.
- Q: When is the best time to seal my sandstone floors and how do I know that mine need sealing now?
- A: The best time to have your sandstone tiles sealed is immediately after installation to prevent any accidental staining or damage. You will know that your sandstone tiles need sealing once you start noticing patchy sealed areas of the floor and/or your sandstone tiles are beginning to stain easier.
- Q: What different types of sandstone tiles do Tile Cleaners clean?
- A: Indoor and outdoor areas, sandstone pavers, liquid sandstone, wherever you have sandstone tiles we have a restoration solution. External tiles, natural stone pavers and tiles, clay and concrete pavers, pool mosaics and floor tiles in porcelain or ceramic; bathroom sandstone tiles or natural stone floors and walls. We cater for each and every different type of tiles you might have.
- Q: There is a stain on my sandstone floor. Can you remove it?
- A: If the stain is new and has not set in, we will probably be able to remove it. However, we cannot guarantee that we will remove it completely, but to its best possible condition. Certain stains might penetrate the natural stone and settle in deep below the surface and can be almost impossible to remove. It is important to have us strip, clean and seal your floor so in the future nothing will be able to stain your sandstone.
- Q: Which process can I expect when you arrive to reseal my sandstone floors?
- A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the sandstone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry sandstone floor and allowed to set. The newly sealed sandstone will not only look new again, it will be protected and result in your sandstone becoming easier to maintain.