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Frequently Asked Questions

Other FAQs :

• Q: How often should marble floors be sealed according to the recommended frequency?
• A: The recommended frequency for sealing marble floors depends on various factors, including the type of sealer used and the level of foot traffic the tiles experience. In Australia, the Deepshield® range offers deep impregnating water-based sealers, with Deepshield Gold® specifically designed for denser materials like marble and granite, providing protection for up to 15 years. Topical sealers typically last around 3 years. However, if your marble floors endure heavy foot traffic or are exposed to severe weather conditions (in the case of outdoor tiles), the lifespan of the sealer may be shorter. It is also important to consider the condition of the tiles. If you notice patchy areas and an increased susceptibility to staining, it may indicate that resealing is necessary. For further inquiries, please don't hesitate to contact our team, who will be delighted to assist you.
• Q: Is it possible to remove a stain from my marble floor?
• A: If the stain on your marble floor is recent and has not deeply set in, there is a good chance that it can be removed. However, it is important to note that complete stain removal cannot be guaranteed. The commitment of Tile Cleaning is to clean the floor to the best possible condition. The success of stain removal also depends on whether the marble tiles have been previously sealed or not. Some stains may penetrate the natural stone and settle below the surface, making them more challenging to clean. To prevent future staining and maintain the appearance of your marble floors, Tile Cleaning recommends a comprehensive process that involves stripping, cleaning, and sealing the marble floor. This approach provides protection and reduces the susceptibility of your marble floors to staining.
• Q: What is the pricing structure for cleaning Marble tiles provided by Tile Cleaning?
• A: Tile Cleaning charges for cleaning Marble tiles based on the square meterage of each separate room. You can find a detailed price list on the Tile Cleaning website for your reference. Prior to starting the cleaning process, the Tile Cleaning team will measure each room individually, discuss the scope of work to be performed, and provide you with a confirmation of all associated costs. This ensures transparency and allows you to have a clear understanding of the pricing structure before the cleaning service commences.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What are the various types of marble tiles that Tile Cleaners® clean?
• A: Tile Cleaners® provides cleaning services for a wide range of marble tiles, both indoors and outdoors. This includes cleaning polished marble, honed marble, matt finish marble, porous marble, and pre-sealed marble. Whether you have marble tiles in external areas, such as natural stone pavers or tiles, or you require cleaning for bathroom marble tiles on floors and walls, Tile Cleaners® caters to all different types of marble tiles. No matter the specific type of marble tile you have, Tile Cleaners® has the expertise and solutions to address your cleaning needs.

For More Questions

FAQs » Tile and Grout Cleaning » Cleaning Marble Tiles

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