Frequently Asked Questions
- A: Tile Cleaners® technicians can help to move items that one person could be expected to move such as furniture with wheels, light furniture, tables and chairs, however as Tile Cleaners® insurance covers our restoration services, we will not be held liable for any damage caused to furniture or property you request our technicians to move.
Q: Will you help me move my furniture before your start cleaning my grout? - Tile and Grout Cleaning | Cleaning Ceramic Tiles
Other FAQs :
- Q: Why use grout cleaner and vapor cleaning?
- A: The vapor cleaning process eliminates the cleaner from the pores of the joint leaving it in a PH neutral state.
- Q: Why recolor my grout?
- A: In some circumstances, your existing grout can be soiled to the point it will not clean well enough to be acceptable. Grout can also fade if exposed to excessive foot traffic or sunlight making it impossible to eliminate color variations in your grout.
- Q: How do I schedule an estimate with Tile Cleaners?
- A: Simply click on the location nearest to you and email the local office with your contact information or call the number of your local Tile Cleaners® representative.
- Q: What can I do to keep my grout looking new?
- A: To keep your tiles and grout looking new, Tile Cleaners® recommend sealing your grout lines with our recommended proven water based impregnating grout sealer, Deepshield™ Penetrating Grout Sealer. We also always recommend cleaning each week with a damp microfibre cloth and a mild detergent to remove any dirt or grime from the tiled surface. Any strong detergents( strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.
- Q: Do you use a truck mounted cleaning machine?
- A: Sometimes, depending on the size and nature of the work required. The truck mounted equipment generates pressure between 1500 - 3000 psi so we adjust the pressure depending on the type of tile and grout you have, otherwise the amount of pressure generated will create small cracks in the joint along with exploiting existing cracks if the wrong pressure is used.