Frequently Asked Questions
- A: Tile Cleaners ® uses a low pressure / hot water system to clean your grout. The vapor system will heat water to high degrees (up to 320 degrees) cleaning your grout with vapor technology using tap water leaving your grout in a PH neutral state.
Q: What type of grout cleaner is used? - Tile and Grout Cleaning | Cleaning Ceramic Tiles
Other FAQs :
- Q: What can I do to keep my grout looking new?
- A: To keep your tiles and grout looking new, Tile Cleaners® recommend sealing your grout lines with our recommended proven water based impregnating grout sealer, Deepshield™ Penetrating Grout Sealer. We also always recommend cleaning each week with a damp microfibre cloth and a mild detergent to remove any dirt or grime from the tiled surface. Any strong detergents( strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.
- Q: What should I do to prepare for my grout cleaning?
- A: In order to allow us to do our job in cleaning and restoring your grout, you will need to move all furniture and items up off the floor so it is ready for us to clean when we arrive.
- Q: Will you help me move my furniture before your start cleaning my grout?
- A: Tile Cleaners® technicians can help to move items that one person could be expected to move such as furniture with wheels, light furniture, tables and chairs, however as Tile Cleaners® insurance covers our restoration services, we will not be held liable for any damage caused to furniture or property you request our technicians to move.
- Q: Why use grout cleaner and vapor cleaning?
- A: The vapor cleaning process eliminates the cleaner from the pores of the joint leaving it in a PH neutral state.
- Q: Do you use chemical cleaners?
- A: Some cleaning situations require pre-treatment using a chemical cleaner. Our chemical cleaner contains no acid or bleach as these ingredients can do long term damage to your grout. The solution is then followed by our vapor technology removing the discoloration and any chemical residue from the grout joint. However in some cases we will need to use chemicals that do contain some little amount of bleach or acid when the grout is old and discolored.