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Frequently Asked Questions

Other FAQs :

• Q: How will you charge me for restoring my sandstone tiles?
• A: Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
• Q: How do I know when my Sandstone tiles need restoration?
• A: You will know it's time to have your Sandstone tiles professionally cleaned and restored once your Sandstone floors start looking dull and matte, even after you have given them an efficient domestic clean. If you notice that your Sandstone tiles are staining easily, this is a good indication that your previous sealer is wearing off and your Sandstone floors will need to be resealed immediately to prevent detrimental staining.
• Q: Can Tile Cleaners effectively remove stains from my sandstone floor?
• A: If the stain is relatively new and has not deeply penetrated the surface, there is a good chance that we can remove it or significantly improve its appearance. However, we cannot guarantee complete removal of all stains, as some may have settled deeply within the natural stone and prove challenging to eliminate entirely. It is crucial to consider having our team strip, clean, and seal your sandstone floor to provide enhanced protection against future staining. This proactive approach will help safeguard your sandstone and minimize the likelihood of stains in the future.
• Q: What measures can I take to maintain the fresh appearance of my sandstone tiles?
• A: To maintain the new look of your sandstone tiles, Tile Cleaning recommends weekly cleaning using a damp microfiber cloth and a mild detergent. This will effectively remove any dirt or grime from the surface. It is important to avoid using strong detergents or cleaners that are acidic or alkaline, as they can affect the sealer. Instead, opt for mild detergents and pH-neutral substances for safe cleaning. To provide the best protection against staining and make regular maintenance easier, we highly recommend sealing your sandstone tiles with one of our highest quality sealers. Sealing not only safeguards your tiles but also enhances their longevity and appearance.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Tile Restoration » Sandstone Tiles Restoration

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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