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Frequently Asked Questions

Q: What should I do to prepare for the bluestone cleaning? - Tile Restoration | Bluestone Tiles Restoration

• A: Move all furniture and items off the floor so it is ready for when we arrive.

Other FAQs :

• Q: How will you charge me for bluestone restoration services?
• A: Tile Cleaners® charge per square meter for each separate room or area. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
• Q: Which process can I expect when you arrive to reseal my bluestone floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the bluestone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry bluestone floor and allowed to set. The newly sealed bluestone floor will not only look new again, it will be protected and result in your bluestone becoming easier to maintain.
• Q: How messy are your restoration processes? Will you damage my walls or skirting boards?
• A: Tile Cleaners® prefer to use high quality non-solvent based stripping and sealing products. These products are not messy and won't damage your bluestone tiles or anything else in your home. Current non-solvent based strippers and techniques are more than adequate. Tile Cleaners® technicians can apply solvent based strippers in very specific circumstances, however this requires leaving the premises for up to 48 hours and a very high level of safety and protection.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: How do I know when my bluestone floors are ready for cleaning, stripping and resealing?
• A: You will know it's time to have your bluestone floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your bluestone tiles are staining easily, it is a good indication that your previous sealer is wearing off and your bluestone floors will need to be resealed immediately to prevent permanent staining.

For More Questions

FAQs » Tile Restoration » Bluestone Tiles Restoration

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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