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Frequently Asked Questions

Q: Is it safe to have bluestone tiles stripped and sealed? - Tile Restoration | Bluestone Tiles Restoration

• A: Yes, our tile cleaning services are safe! Tile Cleaners® generally use only the highest quality water based products alongside our state of the art cleaning machinery to provide the best cleaning solution without compromising your bluestone tiles. Stone tiles are porous and require more attention than man made tiles, which is why its extremely important to use the correct products and equipment necessary to bring your bluestone tiles back to their best possible condition. Tile Cleaners® prides itself on specifically catering for each tile variety.

Other FAQs :

• Q: Which process can I expect when you arrive to reseal my bluestone floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the bluestone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry bluestone floor and allowed to set. The newly sealed bluestone floor will not only look new again, it will be protected and result in your bluestone becoming easier to maintain.
• Q: What should I do to prepare for the bluestone cleaning?
• A: Move all furniture and items off the floor so it is ready for when we arrive.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: Will sealing my bluestone prevent efflorescence?
• A: Efflorescence is a problem that bluestone and most porous tiles can face. It's the tendency of the water in the bluestone to bring salts from the stone to the surface as it evaporates. The water evaporates leaving the salts on the surface resulting in a whitish coating and ruining its finish. The only way to avoid this problem is to seal your bluestone tiles with one of our highest quality water resistant sealer's and to stop the source of the water that is penetrating the tiles, for example a water pipe leak or damaged grout.
• Q: What can I do to keep my bluestone tiles looking new?
• A: To keep your bluestone tiles and grout looking new, Tile Cleaners® recommend cleaning each week with a mild detergent to remove any dirt or grime from the bluestone surface. Strong detergents(strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.

For More Questions

FAQs » Tile Restoration » Bluestone Tiles Restoration

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