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Frequently Asked Questions

Q: How messy are your restoration processes? Will you damage my walls or skirting boards? - Tile Restoration | Bluestone Tiles Restoration

• A: Tile Cleaners® prefer to use high quality non-solvent based stripping and sealing products. These products are not messy and won't damage your bluestone tiles or anything else in your home. Current non-solvent based strippers and techniques are more than adequate. Tile Cleaners® technicians can apply solvent based strippers in very specific circumstances, however this requires leaving the premises for up to 48 hours and a very high level of safety and protection.

Other FAQs :

• Q: Is it safe to have bluestone tiles stripped and sealed?
• A: Yes, our tile cleaning services are safe! Tile Cleaners® generally use only the highest quality water based products alongside our state of the art cleaning machinery to provide the best cleaning solution without compromising your bluestone tiles. Stone tiles are porous and require more attention than man made tiles, which is why its extremely important to use the correct products and equipment necessary to bring your bluestone tiles back to their best possible condition. Tile Cleaners® prides itself on specifically catering for each tile variety.
• Q: Will sealing my bluestone prevent efflorescence?
• A: Efflorescence is a problem that bluestone and most porous tiles can face. It's the tendency of the water in the bluestone to bring salts from the stone to the surface as it evaporates. The water evaporates leaving the salts on the surface resulting in a whitish coating and ruining its finish. The only way to avoid this problem is to seal your bluestone tiles with one of our highest quality water resistant sealer's and to stop the source of the water that is penetrating the tiles, for example a water pipe leak or damaged grout.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What should I do to prepare for the bluestone cleaning?
• A: Move all furniture and items off the floor so it is ready for when we arrive.
• Q: What is a bluestone tiles strip and seal?
• A: Bluestone tiles stripping and sealing is simply the process of stripping the coating off the bluestone floor before resealing it. Bluestone flooring can look dull and lifeless over time, making it look older and really bringing down the feel of the home. By stripping and resealing, you can bring back the beautiful, lustrous appearance of your bluestone and eliminate the cost of laying new flooring.

For More Questions

FAQs » Tile Restoration » Bluestone Tiles Restoration

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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