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Frequently Asked Questions

Other FAQs :

• Q: Which process can I expect when you arrive to reseal my marble floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the marble is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry marble floor and allowed to set. The newly sealed marble floor will not only look new again, it will be protected and result in your marble becoming easier to maintain.
• Q: How will you charge me for stripping and sealing my marble tiles?
• A: Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
• Q: How often should marble floors be sealed according to the recommended frequency?
• A: The recommended frequency for sealing marble floors depends on various factors, including the type of sealer used and the level of foot traffic the tiles experience. In Australia, the Deepshield® range offers deep impregnating water-based sealers, with Deepshield Gold® specifically designed for denser materials like marble and granite, providing protection for up to 15 years. Topical sealers typically last around 3 years. However, if your marble floors endure heavy foot traffic or are exposed to severe weather conditions (in the case of outdoor tiles), the lifespan of the sealer may be shorter. It is also important to consider the condition of the tiles. If you notice patchy areas and an increased susceptibility to staining, it may indicate that resealing is necessary. For further inquiries, please don't hesitate to contact our team, who will be delighted to assist you.
• Q: What steps should I take to prepare for marble cleaning?
• A: To prepare for marble cleaning, it is recommended to remove all furniture and items from the floor area. This ensures that the space is clear and ready for the cleaning process when the technicians arrive. By removing furniture and other objects, you provide unobstructed access to the marble surface, allowing for a thorough and efficient cleaning.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Stripping and Sealing » Stripping and Sealing Marble Floors

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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