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Frequently Asked Questions
Other FAQs :
- Q: How do I know when my marble floors are ready for cleaning, stripping and resealing?
- A: You will know it's time to have your marble floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your marble tiles are staining easily, it's a good indication that your previous sealer is wearing off and your marble floors will need to be resealed immediately to prevent permanent staining.
- Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
- A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
- Q: What is floor stripping?
- A: The process of stripping a floor is to ensure that all necessary old and worn sealer is removed; once removed your marble tiles can be resealed.
- Q: What can I expect in terms of mess during the stripping process of my granite tiles? Is there a risk of damaging my walls or skirting boards?
- A: When it comes to the stripping process of your granite tiles, Tile Cleaning prioritizes the use of high-quality non-solvent-based stripping and sealing products. These products are specifically designed to minimize mess and ensure the protection of your granite tiles and other surfaces in your home. With our current non-solvent-based strippers and techniques, there is no significant risk of damaging your walls or skirting boards. In rare cases, where solvent-based strippers may be required, we take extensive safety precautions and ensure that you are properly informed. If such circumstances arise, you may be required to vacate the premises for up to 48 hours to ensure your safety. Rest assured, we prioritize cleanliness and take every measure to safeguard your walls, skirting boards, and other areas of your home throughout the stripping process.
- Q: What is the recommended method for measuring the size of a marble area?
- A: To accurately measure the size of a marble area, it is recommended to measure each area separately. The measurement process involves multiplying the width of the area by its length. For instance, if a room measures 3 meters in length and 2 meters in width, the total area would be calculated as 3 meters multiplied by 2 meters, resulting in a total of 6 square meters (6m2). This method ensures precise measurement and allows for accurate calculations of the marble area.
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