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Frequently Asked Questions

Other FAQs :

• Q: Efflorescence has built up on stone surfaces?
• A: Yes we can
• Q: The stone supplier said to seal my porcelain but my tiler said not to - why?
• A: The truth is porcelain is creating much confusion in the market place and many pages have been written to try to put all issues into perspective. The more questions you ask the more confused you will be. As a rule of thumb, textured and honed porcelain doesn't need to be sealed, but polished porcelain often does need to be. This is contrary to what may seem logical. The tiny pores that accept staining are created in the polishing process. A good penetrating sealer fills these pores and sets up good stain protection. The textured stone generally just need a good clean because of the rough surface. If you are not sure, do a stain test. Get a sample stone or an off-cut and try to stain it with the things common to that area. If it stains, there is a benefit to having the stone sealed.
• Q: What can I expect in terms of the appearance of my floors after the cleaning and sealing process?
• A: If your grout (and stone, if applicable) have not been sealed previously, it is possible that certain stains, especially in high traffic areas, may be permanent. However, if your grout (and stone, if applicable) have been sealed previously, the cleaning process should have prevented the penetration of dirt and other contaminants. As a result, you can expect excellent results from the cleaning, leaving your floors looking refreshed and rejuvenated.
• Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
• Q: Does sealing eliminate the need for maintenance on my stone surfaces?
• A: Sealing your stone surfaces does not make them maintenance-free. While sealing provides added protection against staining and makes cleaning easier, it does not eliminate the need for regular maintenance. Sealed stone surfaces are more resistant to stains and contaminants, allowing you more time to clean up spills before they can penetrate the stone. However, it's important to note that no sealer can make a porous surface completely stain-proof. Proper cleaning and maintenance practices are still necessary to keep your stone surfaces in good condition. Using the recommended stone cleaning products and following appropriate maintenance routines will help preserve the appearance and longevity of your sealed stone.

For More Questions

FAQs » Stone Sealing

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