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Frequently Asked Questions

Q: Is it safe to get my Stone tiles restored? - Stone Restoration

• A: Yes, our Stone tile restoration services are safe! At Tile Cleaners ® we use highest quality products alongside our state of the art cleaning machinery to provide the best restoration solutions at no compromise to your Stone tiles condition. Stone tiles are usually more porous and require a lot more attention than other types of stone tiles, that's why its extremely important to use the right products and equipment necessary for bringing your Stone tiles back to their best possible condition. Tile Cleaners ® prides itself for catering for each tile type.

Other FAQs :

• Q: How will you charge me for restoring my Stone tiles?
• A: For cleaning Stone tiles, we charge per square meter for each separate room. For other services the quote will depend more on the type and amount of work required. There is a price list on our website for you to review. We prefer you measure each room individually before we come so when we charge you in the end it will be fast and easy for everyone.
• Q: What measures can I take to maintain the fresh appearance of my stone tiles?
• A: To maintain the fresh appearance of your stone tiles and grout, Tile Cleaners® suggests a weekly cleaning routine using a damp microfiber cloth and a mild detergent. This helps remove dirt and grime from the tiled surface. It's important to avoid using strong detergents that may affect the sealer. Instead, opt for mild detergents and pH-neutral substances. For optimal protection against staining, our top recommendation is to have your stone tiles sealed with one of our highest quality sealers. Sealing provides the best safeguard for your stone tiles.
• Q: Are your cleaning and restoration products toxic?
• A: Here at Tile Cleaners ® we understand the importance of your family's safety. This is why Tile Cleaners ® only use non-toxic finishing agents as we not only want to protect your Stone tiles, but your families' health too. Materials and agents that can be of health hazard are not in our product portfolio and have never been.
• Q: What different types of Stone tiles do Tile Cleaners clean?
• A: Indoor and outdoor areas, Stone pavers, liquid Stone, wherever you have Stone tiles we have the answer. External tiles, natural stone pavers and tiles, clay and concrete pavers, pool mosaics and floor tiles in porcelain or ceramic; bathroom Stone tiles or natural stone floors and walls. We cater for each and every different type of tiles you might have.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Stone Restoration

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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