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Frequently Asked Questions

Q: Is it safe to get my Stone tiles restored? - Stone Repairs

• A: Yes, our Stone tile restoration services are safe! At Tile Cleaners ® we use highest quality products alongside our state of the art cleaning machinery to provide the best restoration solutions at no compromise to your Stone tiles condition. Stone tiles are usually more porous and require a lot more attention than other types of stone tiles, that's why its extremely important to use the right products and equipment necessary for bringing your Stone tiles back to their best possible condition. Tile Cleaners ® prides itself for catering for each tile type.

Other FAQs :

• Q: Are your cleaning and restoration products toxic?
• A: Here at Tile Cleaners ® we understand the importance of your family's safety. This is why Tile Cleaners ® only use non-toxic finishing agents as we not only want to protect your Stone tiles, but your families' health too. Materials and agents that can be of health hazard are not in our product portfolio and have never been.
• Q: What different types of Stone tiles do Tile Cleaners clean?
• A: Indoor and outdoor areas, Stone pavers, liquid Stone, wherever you have Stone tiles we have the answer. External tiles, natural stone pavers and tiles, clay and concrete pavers, pool mosaics and floor tiles in porcelain or ceramic; bathroom Stone tiles or natural stone floors and walls. We cater for each and every different type of tiles you might have.
• Q: Can you assist in removing a stain from my stone floor?
• A: If the stain is relatively new and hasn't deeply set into the stone, there is a good chance that we can remove it. However, we cannot provide a guarantee of complete stain removal; our assurance lies in cleaning the stain to the best possible condition. The effectiveness of stain removal also depends on whether the stone tiles have been previously sealed or not. Certain stains may penetrate the natural stone and settle below the surface, making them difficult to clean. To prevent future staining, it is essential to have us perform the process of stripping, cleaning, and sealing your stone floor. This comprehensive treatment ensures that your stone floors are protected against potential stains.
• Q: How do I know when my Stone tiles need restoration?
• A: You will know it's time to have your Stone tiles professionally cleaned and restored once your Stone floors start looking dull and matte, even after you have given them an efficient domestic clean. If you notice that your Stone tiles are staining easily, this is a good indication that your previous sealer is wearing off and your Stone floors will need to be resealed immediately to prevent detrimental staining.
• Q: How will you charge me for restoring my Stone tiles?
• A: For cleaning Stone tiles, we charge per square meter for each separate room. For other services the quote will depend more on the type and amount of work required. There is a price list on our website for you to review. We prefer you measure each room individually before we come so when we charge you in the end it will be fast and easy for everyone.

For More Questions

FAQs » Stone Repairs

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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