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Frequently Asked Questions

Other FAQs :

• Q: How can I accurately measure the size of the stone area?
• A: To obtain an accurate measurement of the stone area, we suggest measuring each room individually. Simply multiply the width by the length of the room. For instance, if a room measures 3 meters in length and 2 meters in width, the calculation would be 3 * 2 = 6m² in total.
• Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
• Q: Is it possible for Tile Cleaning to help restore the original fresh appearance of dull and discolored pavers on my front door?
• A: Absolutely! Tile Cleaning specializes in the restoration of various types of limestone tiles, including pavers. Our team is highly experienced in providing professional cleaning and restoration services tailored specifically to rejuvenate limestone pavers. With our expertise, you can trust that we will effectively address the dullness and discoloration of your pavers on the front door. Our comprehensive cleaning treatment is designed to thoroughly clean and restore the natural color, leaving your limestone pavers looking fresh and revitalized. Rest assured, our goal is to deliver outstanding results and ensure your pavers are in their best possible condition.
• Q: What type of guarantee is offered with tile sealing services?
• A: Tile sealing services typically do not come with guarantees. The lifespan of our Impregnating Water Based Sealers is approximately up to 10 years, depending on various factors such as the quality of the stone, traffic levels, and maintenance practices. It is essential to note that sealing does not create an impenetrable barrier, but rather provides a timeframe to address spills. While an unsealed floor can stain immediately, a sealed floor is resistant to staining and allows for a reaction time of 4-5 hours. A penetrating sealer is applied just below the surface of the stone, preventing spills from penetrating and staining the stone. However, it is unable to prevent acid-based spills (like red wine, vinegar, urine, fruit juice, etc.) from causing etching or burning on the stone surface, leading to a dull or frosty appearance. It is crucial to promptly clean up spills of this nature to prevent permanent damage to the stone surface.
• Q: Why did the tile supplier recommend sealing my porcelain tiles while the tiler advised against it?
• A: Porcelain tiles can be a source of confusion in the market, and many resources have been dedicated to clarifying the various aspects involved. It is important to note that the more inquiries you make, the more perplexed you may become. As a general guideline, textured and honed porcelain tiles typically do not require sealing, while polished porcelain tiles often benefit from it. This may seem counterintuitive, as the polishing process creates tiny pores that are prone to staining. Applying a high-quality penetrating sealer can effectively fill these pores and provide reliable stain protection. On the other hand, textured porcelain tiles usually require thorough cleaning due to their rough surface. If you find yourself uncertain, conducting a stain test can be helpful. Obtain a sample stone or an off-cut and attempt to stain it using substances commonly found in that particular area. If staining occurs, it indicates a potential benefit to having the porcelain tiles sealed.

For More Questions

FAQs » Stone Cleaning

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