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Frequently Asked Questions

Other FAQs :

• Q: What should I do to prepare for the stone cleaning?
• A: Move all furniture and items off the floor so it is ready for when we arrive.
• Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
• A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
• Q: Is it possible for Tile Cleaning to help restore the original fresh appearance of dull and discolored pavers on my front door?
• A: Absolutely! Tile Cleaning specializes in the restoration of various types of limestone tiles, including pavers. Our team is highly experienced in providing professional cleaning and restoration services tailored specifically to rejuvenate limestone pavers. With our expertise, you can trust that we will effectively address the dullness and discoloration of your pavers on the front door. Our comprehensive cleaning treatment is designed to thoroughly clean and restore the natural color, leaving your limestone pavers looking fresh and revitalized. Rest assured, our goal is to deliver outstanding results and ensure your pavers are in their best possible condition.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: Does sealing my stone make it maintenance-free or eliminate the need for regular stone maintenance?
• A: While nothing can be completely maintenance-free, sealing your stone surface can make it easier to clean and more resistant to staining. The sealing process creates a protective barrier that allows contaminants to sit on the surface for a longer time, giving you more opportunity to clean them up before they cause staining. Unsealed stone surfaces are more susceptible to immediate staining. It's important to understand that no stone sealing product can make a porous surface completely stain-proof, but it can significantly enhance its stain resistance. Additionally, using appropriate stone cleaning products plays a crucial role in maintaining the longevity and appearance of your stone.

For More Questions

FAQs » Stone Cleaning

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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