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Frequently Asked Questions

Other FAQs :

• Q: What does the term "slate sealer" refer to?
• A: When we talk about a "slate sealer," we are referring to a type of liquid or carrier that contains a resin. This sealer is specifically designed to be applied to porous surfaces, whether they are natural stone or man-made materials. The primary purpose of using a slate sealer is to prevent staining caused by water and/or oil-based substances. By applying the sealer, you can safeguard your slate surfaces from absorbing and retaining these staining materials. Additionally, using a slate sealer can also enhance the effectiveness of your cleaning efforts, ensuring that you achieve better results when maintaining and cleaning your slate surfaces.
• Q: What steps can I take to maintain the new appearance of my sealed slate tiles?
• A: To maintain the new and pristine appearance of your sealed slate tiles, it is advisable to follow a few important steps. Tile Cleaners® suggests cleaning the tiles and grout on a weekly basis using a mild detergent. This gentle cleaning solution will effectively remove any accumulated dirt or grime from the slate surface. It is crucial to avoid using strong detergents that are either highly acidic or alkaline, as they can potentially affect the sealer. Instead, opt for mild detergents and pH-neutral substances, as they are highly recommended for maintaining the integrity of the sealer. Furthermore, the best course of action to protect your slate tiles is to seal them with one of our highest quality sealers. This sealing process provides optimal protection against staining and enhances the longevity of your slate tiles' pristine appearance.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: Will the sealing process of my slate floors conceal scratches and etches?
• A: When it comes to concealing scratches and etches on slate floors, the application of Tile Cleaners® color enhancing sealer can be beneficial. While we cannot guarantee that the scratches will completely disappear and return the slate to its original condition, our Deepshield™ Penetrating Color Enhancing Sealer can darken the slate tiles by up to 20%. This darkening effect can help camouflage the appearance of scratches and etches, ultimately restoring the natural and fresh look of your slate floors.
• Q: Do you offer color enhancing services for travertine? If yes, could you provide an explanation of the process involved in color enhancement?
• A: Absolutely, we provide color enhancing services specifically designed for travertine. The color enhancement process involves the application of a specialized compound that enriches and intensifies the natural appearance of the travertine. By applying the color enhancer, the tiles' tones and hues are deepened, bringing out the inherent beauty of the travertine material. This treatment imparts a subtle wet or low sheen finish, enhancing the overall visual appeal of your travertine surfaces. Our color enhancing services are aimed at highlighting the unique characteristics and enhancing the aesthetics of your travertine.

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FAQs » Slate » Tile and Grout Sealing

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