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Frequently Asked Questions

Other FAQs :

• Q: What specific steps and procedures can I expect when Tile Cleaners® arrive to reseal my slate floors?
• A: When Tile Cleaning arrive to reseal your slate floors, you can expect a professional team that will guide you through the entire process, ensuring transparency and clarity. The process begins with the removal of any previous sealer, if applied, followed by a thorough cleaning and neutralization of the slate to eliminate dust, residue, and any other substances that could impact the new sealer's effectiveness. Once the slate floor is dry, a new sealer will be carefully applied and allowed to set. This resealing process will not only rejuvenate the appearance of your slate floor, making it look new again, but it will also provide protection and make maintenance easier in the long run. Rest assured that Tile Cleaning follows a systematic approach to deliver quality results and ensure your satisfaction.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: What happens if I don't seal my slate floors?
• A: Slate floors can damage easily, any oily or harsh spills can damage the slate tiles and penetrate the pores leaving a permanent stain, unreachable by domestic cleaning methods. We strongly recommend sealing you slate tiles to keep their natural look and feel, to protect them against permanent staining and to prevent any future accidental damage. They will look their very best for longer and will be easier and more convenient to maintain.
• Q: What is a slate tiles strip and seal?
• A: Slate tiles stripping and sealing is simply the process of stripping the coating off the slate floor before resealing it. Slate flooring can look dull and lifeless over time, making it look older and really bringing down the feel of the home. By stripping and resealing, you can bring back the beautiful, lustrous appearance of your slate and eliminate the cost of laying new flooring.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Slate » Stripping and Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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