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Frequently Asked Questions
- A: The best time to have your bluestone tiles sealed is immediately after installation to prevent any accidental staining or damage. You will know that your bluestone tiles need sealing once you start noticing patchy sealed areas of the floor and/or your bluestone tiles are staining easier.
Q: When is the best time to seal my bluestone floors and how do I know that mine need sealing now? - Bluestone Tile Specialists
Other FAQs :
- Q: How will you charge me for bluestone restoration services?
- A: Tile Cleaners® charge per square meter for each separate room or area. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
- Q: How messy are your restoration processes? Will you damage my walls or skirting boards?
- A: Tile Cleaners® prefer to use high quality non-solvent based stripping and sealing products. These products are not messy and won't damage your bluestone tiles or anything else in your home. Current non-solvent based strippers and techniques are more than adequate. Tile Cleaners® technicians can apply solvent based strippers in very specific circumstances, however this requires leaving the premises for up to 48 hours and a very high level of safety and protection.
- Q: Will sealing my bluestone prevent efflorescence?
- A: Efflorescence is a problem that bluestone and most porous tiles can face. It's the tendency of the water in the bluestone to bring salts from the stone to the surface as it evaporates. The water evaporates leaving the salts on the surface resulting in a whitish coating and ruining its finish. The only way to avoid this problem is to seal your bluestone tiles with one of our highest quality water resistant sealer's and to stop the source of the water that is penetrating the tiles, for example a water pipe leak or damaged grout.
- Q: How do I measure the size of the bluestone area?
- A: We recommend that you measure each bluestone area separately. The simplest way to measure is by multiplying the width by the length. For example a room that is 3 meters long and 2 meters wide is 3 X 2 = 6m2 in total.
- Q: Which process can I expect when you arrive to reseal my bluestone floors?
- A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the bluestone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry bluestone floor and allowed to set. The newly sealed bluestone floor will not only look new again, it will be protected and result in your bluestone becoming easier to maintain.
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